International student advisers

Our International Student Advisers provide support to international students on issues related to student visas, scholarship and general academic progression. We can help you by:

  • Discussing with you any concerns you have about these issues.
  • Referring you to appropriate support services on campus.
  • Generating supporting documentation so that you can apply for a student visa renewal.
  • Sending you periodic International Office newsletters, updates and event invitations.

We also meet with and provide advice to international students who did not pass 50 per cent or more of their units of study in the preceding semester. Should you be asked to attend a meeting of this type with us, it is most important that you attend. Please read the information below about mandatory student interviews carefully.

How to schedule a meeting with us

We are more than happy to meet with you one-on-one should you wish to discuss your concerns or ask us a question. To schedule a meeting with us, please by email. In your message please provide the following information:

  • A brief description of what you wish to discuss with us
  • Three dates and times at which you would be available to meet (in order of preference)
  • Your full name and student ID number
  • Your telephone number

Providing us with this information will allow us to schedule your meeting efficiently. Most student meetings last approximately half an hour. Please indicate if you think you might need to meet for longer than half an hour so that we can ensure we are available.

Mandatory student interviews

Once academic results are released each semester we send a meeting request to any international student who did not pass 50 per cent or more of his or her units of study in the preceding semester. Student visa holders should be aware that they are required to maintain satisfactory academic progress. For this reason, you may be required to meet with one of the International Student Advisers for a mandatory student interview.

Should you be identified by your Faculty as a student who is not meeting his or her academic progression requirements, you may be placed on the Academic Progression Register. If you are placed on the Register, we will also discuss with you the operation of the Register and the consequences that failing to maintain satisfactory academic progression may have on your student visa.

Please note your faculty may also contact you regarding your academic progression. You are required to comply with any faculty advice or warning which may include contacting a faculty adviser, completing a survey, attending an information session and/or writing a response to your faculty. However, you are still required to meet with an International Student Adviser.

Sponsored international students

Sponsored international students have an additional responsibility to ensure that their enrolment is in accordance with the conditions of their sponsorship.

  • In most cases, sponsors expect students to complete their studies within the expected duration and may not necessarily support extensions of course duration;
  • If the course extension is supported by the sponsor, the student may be required to obtain a new Financial Guarantee Letter;
  • Sponsored international students may not be allowed to study any Unit of Study online or to reduce their study load as a condition of their sponsorship.

Sponsored international students should contact their sponsor or an International Student Adviser if they are unsure about how their enrolment may impact their sponsorship.

Some sponsors contact the International Student Advisers for further information in regards to academic results, academic progression and enrolment of sponsored international students. The International Student Advisers are not able to share your information without your consent. For this reason, you may be asked to complete a Permission To Release Personal Information Form.

AusAID and ADB sponsored students should contact their respective specialist advisers.