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Frequently asked questions

Find answers to some of the most common questions we receive
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Want to know how to update your details, get a copy of your academic transcript or continue to use the University libraries? Find out here.

We’re here to help, so if you can’t find an answer you’re looking for below, contact

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Updating your details

When you graduate from the University of Sydney, you automatically become a member of our alumni community. To stay in touch, make sure your details are up to date.

Alumni email

You can continue to access your University email account after graduating using Microsoft Outlook. You can reset your email password using the ‘Can’t access your account’ option.

If you are experiencing issues accessing your email account, email with the following details:

  • full name
  • date of birth
  • degree attained
  • UniKey/student ID or University email address.

Alumni ID and alumni card

The University no longer issues alumni cards. Please note your student ID number is your alumni ID number. To confirm your alumni ID number, email with the following details:

  • full name
  • date of birth
  • degree attained.

Sydney Alumni Magazine (SAM) and SAM Extra

For editorial and publication enquiries, visit the SAM website. To receive a copy, make sure your details are up to date. You can also keep up to date with what’s going on through LinkedIn, Facebook, Instagram, Twitter and Weibo.

Library access

Visit the libraries website for information about alumni membership.

Academic records

Find information about ordering your transcripts, degree certificates or letters from the University on our academic records website.

Academic verification

Our records office can verify the qualifications of a former student or the authenticity of a document such as an academic transcript. Find out more about verifying documents.


Find everything you need to know about graduations, including tickets, dates, academic dress, graduating in absentia and overseas graduations.

Student enquiries

Find everything you need to know about admissions, courses and studying at the University of Sydney.


Find everything you need to know about applying for a scholarship or other support. You can also download the University’s scholarships guide or contact the Scholarships and Financial Support Service directly.

Career services

Find out more about the careers services we provide, or for more information contact the Careers Centre directly.

University archives

For information about researching former University graduates, visit the University archives.