Motor vehicle claim procedures

It is expected that all University employees will adhere to all traffic regulations. In the unfortunate event an accident, the following steps should be taken at the scene of the accident.

Where there is another vehicle involved:
a) It is essential that the other party's name, address, license number and vehicle details including registration number be obtained;
b) Carefully inspect the damage to the other party's vehicle, especially the area affected and the extent of the damage, within your capabilities;
c) Under no circumstances should liability be admitted or an offer of compromise made.
The police are required to attend the scene of the accident if a person has been injured, the vehicle has to be towed or damage to a third party's property eg house, fence has occurred.
If the Police attend the scene, the Officer's name and station should be recorded. If possible, the driver should also obtain details of who is going to be held responsible and whether charges are likely to follow.
If the driver reports the incident to a Police station in person, a copy of the report should accompany the Claim Form.
All claims must be immediately reported (within 2 business days) direct to:

CGU Insurance - Accident management motor vehicle fleet claims

Phone: 1300 308 124
Email:
Note: A motor vehicle claim form must be completed within 5 business days and faxed to 1300 789 794