Quantitative feedback on units and courses
Students are asked to provide feedback on units in the Unit of Study Evaluation surveys on Blackboard in the middle and at the end of each semester, and on their entire course experience in three surveys:
- The Completing Students Survey, which takes a snapshot of students' overall course experience and transition to employment (at completion of studies).
- The national Course Experience Questionnaire (four months after graduation).
- The biennial Student Course Experience Questionnaire (four months after graduation).
Feedback from these sources informs teaching and unit delivery and the strategic review of courses and curriculum via Unit Coordinators (regarding units of study), Program Directors (regarding degree programs), and Chairs of Discipline (regarding majors and/or specifications), with overall leadership to continuous improvement processes overseen by the Associate Deans.
Student feedback is also gathered, analysed and used to improve student support events and programs (eg. orientation, transition workshops, peer mentoring programs and peer-assisted study sessions).
The School aims to report student feedback to Unit Coordinators (regarding units of study), Program Directors (regarding degree programs), and Chairs of Discipline (regarding majors and/or specifications), allowing those School leaders to consider it while continually improving their learning and teaching. Positive feedback results in rewards and recognition (e.g., the Dean's Citation for Teaching). Those School leaders are ultimately accountable to Chairs of Discipline and Associate Deans (Undergraduate and Postgraduate) where opportunities for improvement are encouraged.
Informal feedback, whether of a positive nature or relating to concerns and suggested improvements, is always welcomed. We encourage students to provide feedback directly to the person or office to whom it relates. If this is not possible, students can contact Staff and Student Services or provide your feedback online through the Student Feedback Page.
Some staff and some disciplines hold staff-student meetings during the semester to discuss student feedback. The feedback is gathered by student representatives. Typically representatives are randomly-selected, although sometimes they are elected.