- Student feedback
- Other stakeholder feedback
The School values student feedback and actively seeks it out. Feedback from students about their entire course experience is sought following graduation by a national service and using a well-researched instrument - a Course Experience Questionnaire. This feedback is provided to the School each year. The University mirrors this survey biannually with students currently completing a course using an instrument called the Student Course Experience Questionnaire about four months after graduation. The School also surveys completing students at the end of their studies
The School obtains feedback from students in relation to units of study via the Unit of Study Evaluation process at the end of teaching each semester. Unit Coordinators (and their teaching teams) who receive outstanding results in their unit of study evaluations are rewarded by being granted a Dean's Citation for Teaching. Recent USE reports are available for viewing:
- Business School Student Satisfaction report with School and Discipline Average 2011 semester one
- Business School Student Satisfaction report with School and Discipline Average 2012 semester one
- Postgraduate Unit of Study summary reports (requires Business School network login, accessible by School Academics leadership group only))
- Undergraduate Unit of Study summary reports (requires Business School network login, accessible by School Academics leadership group only))
- Business School Student Satisfaction report with School and Discipline Average 2012 semester two
The School aims to report student feedback to Unit Coordinators (regarding units of study), Program Directors (regarding degree programs), and Chairs of Discipline (regarding majors and/or specifications), allowing those School leaders to consider it while continually improving their learning and teaching. Positive feedback results in rewards and recognition (e.g., the Dean's Citation for Teaching). Those School leaders are ultimately accountable to Chairs of Discipline and Associate Deans (Undergraduate and Postgraduate) where opportunities for improvement are encouraged.
Informal feedback, whether of a positive nature or relating to concerns and suggested improvements, is always welcomed. We encourage students to provide feedback directly to the person or office to whom it relates. If this is not possible, students can contact the Student Information Office or provide your feedback online through the Student Feedback Page.
Some staff and some disciplines hold staff-student meetings during the semester to discuss student feedback. The feedback is gathered by student representatives. Typically representatives are randomly-selected, although sometimes they are elected.
Student Reference Group
The School's Student Learning and Teaching Exchange (SLATE) gathers and provides feedback to and from students on all aspects of learning and teaching, including information of the results of actions taken in response to student feedback. The SLATE also identifies areas performing at a high standard, as well as those requiring improvement, and makes suggestions for how this may be achieved. The SLATE meets twice each semester and students can nominate to attend via the website.
Students contribute to the School’s applications for accreditation by external bodies such as EQUIS and AACSB and the regular quality audits undertaken by the Academic Board. Feedback from students is an integral part of these accreditation processes. Students are notified of opportunities for participation in accreditation activities via Blackboard.
School Student Representatives
The constitution of the Faculty Board includes six student members, and there are student members on a number of other boards and committees within the School. These committees and boards address School-level issues and decisions.Feedback about a program or an individual unit should be directed to the relevant program director or the unit of study coordinator or the chair of discipline if that is not possible.