Student feedback

Quantitative feedback on units and courses

Students are asked to provide feedback on units in the Unit of Study Evaluation surveys on Blackboard in the middle and at the end of each semester, and on their entire course experience in three surveys:

  • The Completing Students Survey, which takes a snapshot of students' overall course experience and transition to employment (at completion of studies).
  • The national Course Experience Questionnaire (four months after graduation).
  • The biennial Student Course Experience Questionnaire (four months after graduation).

Feedback from these sources informs teaching and unit delivery and the strategic review of courses and curriculum via Unit Coordinators (regarding units of study), Program Directors (regarding degree programs), and Chairs of Discipline (regarding majors and/or specifications), with overall leadership to continuous improvement processes overseen by the Associate Deans.

Student feedback is also gathered, analysed and used to improve student support events and programs (eg. orientation, transition workshops, peer mentoring programs and peer-assisted study sessions).

Qualitative feedback on units, services and other issues

The School's Student Learning and Teaching Exchange (SLATE) gathers and provides feedback to and from students on all aspects of learning and teaching, including responses to earlier student feedback. The SLATE meets twice each semester and students can nominate to attend via the website.

The constitution of the Faculty Board includes six student members, and there are student members on a number of other boards and committees within the School. Nominations and elections for these positions take place annually in October.

Other forums for students to provide feedback include:

  • Informal feedback given directly to the person or office to whom it relates.
  • Online through the Student Feedback Page.
  • Via class representatives in some units.

Feedback from all these sources is provided to the relevant School leaders and informs the review and delivery of units, courses and services

2013

Semester two

Semester one

2012

Semester two

Semester one

2011

Semester one

School responses

The School aims to report student feedback to Unit Coordinators (regarding units of study), Program Directors (regarding degree programs), and Chairs of Discipline (regarding majors and/or specifications), allowing those School leaders to consider it while continually improving their learning and teaching. Positive feedback results in rewards and recognition (e.g., the Dean's Citation for Teaching). Those School leaders are ultimately accountable to Chairs of Discipline and Associate Deans (Undergraduate and Postgraduate) where opportunities for improvement are encouraged.

Informal feedback

Informal feedback, whether of a positive nature or relating to concerns and suggested improvements, is always welcomed. We encourage students to provide feedback directly to the person or office to whom it relates. If this is not possible, students can contact the Student Information Office or provide your feedback online through the Student Feedback Page.

Class representatives

Some staff and some disciplines hold staff-student meetings during the semester to discuss student feedback. The feedback is gathered by student representatives. Typically representatives are randomly-selected, although sometimes they are elected.

Student Reference Group

The School's Student Learning and Teaching Exchange (SLATE) gathers and provides feedback to and from students on all aspects of learning and teaching, including information of the results of actions taken in response to student feedback. The SLATE also identifies areas performing at a high standard, as well as those requiring improvement, and makes suggestions for how this may be achieved. The SLATE meets twice each semester and students can nominate to attend via the website.

School accreditations

Students contribute to the School’s applications for accreditation by external bodies such as EQUIS and AACSB and the regular quality audits undertaken by the Academic Board. Feedback from students is an integral part of these accreditation processes.  Students are notified of opportunities for participation in accreditation activities via Blackboard.

School Student Representatives

The constitution of the Faculty Board includes six student members, and there are student members on a number of other boards and committees within the School. These committees and boards address School-level issues and decisions.Feedback about a program or an individual unit should be directed to the relevant program director or the unit of study coordinator or the chair of discipline if that is not possible.

Students outside H69

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