ARC Discovery Project
Valuation of service reliability and crowding under risk and uncertainty: neglected drivers of demand for public transport
Prof David A Hensher; A/Prof John M Rose
Institute of Transport and Logistics Studies
The reliability of public transport services, and the amount of crowding at stations and also on trains and on buses, have come under strong criticism. This study identifies the role that improved reliability and reduced crowding play in influencing the switch from car to public transport for the commute.