Universities Australia Group of Eight Grant 2014-2015
Australia-Germany Joint Research Cooperation Scheme
Social Media and Crisis Response: An Analytical Framework and Tool to aid Emergency Service Agencies
Professor Deborah Bunker; Associate Professor Kai Riemer ; Mr Christian Ehnis; Professor Stefan Steiglitz; Mr Milad Mirabaie; Nina Krueger; Malte Landwehr
Business Information Systems
This project is concerned with public safety, looking closely at how social media communication patterns can be analyzed to support Emergency Service Agencies (ESA) during a crisis response.
It seeks to develop:
- A better understanding and more effective use of social media by ESA and the general public during a crisis;
- Effective use of social media real time communication during crisis events by ESA to better ensure public safety;
- Utilization of social media communications by ESA for better resource allocation; and
- Identification and fast mitigation of rumors by ESA to de-escalate crisis situations and influence and facilitate public safety in the field.
1 January 2014 - 31 December 2015