BPsych, UWA; MSc (Occ Psych) Sheffield; PhD Manchester
H70 - Abercrombie Building
The University of Sydney
NSW 2006 Australia
|Telephone||+61 2 9351 6387|
Anya Johnson is a Lecturer in Work and Organisational Studies at the University of Sydney Business School. Her research investigates the regulation of emotion and cognition in the workplace, and their role in the relationship between the design of jobs and teams and outcomes such as engagement, wellbeing and performance.
Prior to joining Sydney University Business School Anya worked at the University of New South Wales and taught on the executive MBA program. She has international work experience in management consulting in Hong Kong, the UK and USA. She is a registered Psychologist, an Associate Fellow of the British Psychological Society and a member of the Society of Industrial Organizational Psychologists and the Academy of Management.
Anya received her PhD from Manchester Business School, University of Manchester, her Masters in Occupational Psychology from the University of Sheffield and her Bachelor of Psychology from the University of Western Australia. Her work has been published in the Academy of Management Journal, Journal of Management, Journal of Vocational Behavior and other peer reviewed journals. She has received competitive research grants, including an ARC linkage grant.
Anya currently teaches in the postgraduate program and in Semester 1, 2014, she will be teaching WORK6118 Managing Communications in Organisations. You are welcome to contact Anya for further information.
What's the latest workplace stress? 24 Aug 2015
Sydney Morning Herald and The Age
The Sydney Morning Herald and The Age reported Dr Anya Johnson and Helena Nguyen have conducted research on a form of workplace stress called emotional labour and its impact on employees.
The Courier Mail reports on research from the University of Sydney showing the high rate of sick leave taken within the nursing profession due to emotional burnout. Dr Anya Johnson was quoted in the article.
Call to manage emotional efforts at work 13 Jul 2015
Herald Sun, Courier Mail, Daily Advertiser and AAP Newswire
Dr Anya Johnson is quoted in an article about emotional labour and the emotional effort employees make when interacting with customers, clients or patients.
What's emotional labour syndrome? 13 Jul 2015
ABC (Radio National, 891 Adelaide, 774 Melbourne, NewsRadio), Sky Business, 6PR Perth
Dr Anya Johnson was interviewed by ABC about a University of Sydney study which found links between high levels of emotional labour and stress-related disorders.
Nguyen H, Johnson A, Collins C and Parker S 2016 Forthcoming 'Confidence matters: Self-efficacy moderates the credit that supervisors give to adaptive and proactive role behaviours', British Journal of Management
Blewitt L, Wang K, Nguyen H, Johnson A, Pidial K and Yu N 2015 'Mindfulness: Creating the Space for Compassionate Care', Industrial and Organizational Psychology: Perspectives on Science and Practice, vol.8:4, pp. 706-10
Johnson A, Nguyen H, Groth M, Crisp J and White L 2015 'Reaping the Rewards of Cross-functional Teams: Why Processes make a difference to Team Performance', 75th Annual Meeting of the Academy of Management, Vancouver, Canada, 11th August 2015
Johnson A, Nguyen H and Groth M 2015 'Effects of Display Rules and Motivation in Predicting Employee Absenteeism and Organizational Citizenship Behavior', 11th Industrial and Organisational Psychology Conference of the Australian Psychological Society APS, Melbourne, Australia, 4th July 2015
Nguyen H, Johnson A, Parker SK, Cangiano F and Collins C 2015 'Experimental Study of Social Support and Negative Affect on Performance and Resources', 11th Industrial and Organisational Psychology Conference of the Australian Psychological Society APS, Melbourne, Australia, 4th July 2015
Chan D, Powell A, Johnson A, Nguyen H, Jaaniste T, Champion D and Wood J 2015 'Post-discharge pain outcomes, child-related risk factors, and parent-related risk factors following paediatric short-stay appendicectomy and tonsillectomy: a prospective observational study', 40th Annual Scientific Meeting for the New Zealand Pain Society, Auckland, New Zealand, 29th March 2015
Brown T, Dalton S, Yu N and Johnson A 2014 'Coaching Programme Introduced for Final Year Trainees at Sydney Children’s Hospital Network Enhances Consultants’ Coaching Knowledge, Skills and Confidence', Royal Australasian College of Physicians Congress - "Future Directions in Health", Auckland, New Zealand, 21st May 2014
Johnson A, Yu N, Nguyen H and Groth M 2014 'Changing Emotional Labor Strategies to Enhance Proactivity and Innovation', 29th Annual Conference of the Society for Industrial and Organizational Psychology, Honolulu, United States, 17th May 2014
Wang K, Goodwin RE, Johnson A, Nguyen H and Groth M 2014 'Demanding resources: The curvilinear and interactive effects of skill utilization', 29th Annual Conference of the Society for Industrial and Organizational Psychology, Honolulu, United States, 17th May 2014
Ng JL, Johnson A, Nguyen H and Groth M 2014 'Workplace Culture Improvements: A Review of the Literature', Workforce Strategy & Culture Unit, NSW Health
Harvey SB, Joyce S, Tan L, Johnson A, Nguyen H, Modino M and Groth M 2014 'Developing a mentally healthy workplace: A review of the literature', National Mental Health Commission and the Mentally Healthy Workplace Alliance
Parker SK, Johnson A, Collins C and Nguyen H 2013 'Making the Most of Structural Support: Moderating Influence of Employees’ Clarity and Negative Affect', Academy of Management Journal, vol.56:3, pp. 867-92
Johnson A, Nguyen H, Groth M, Bove A, Crisp J and White L 2013 'Effect of Violence in Organizations on Organizational Effectiveness: The role of Engagement', 73rd Annual Meeting of the Academy of Management, Orlando, United States, 13th August 2013
Johnson A and Jackson PR 2012 'Golden parachutes: Changing the experience of unemployment for managers', Journal of Vocational Behavior, vol.80:2, pp. 474-85
Nguyen H, Groth M and Johnson A 2012 'An investigation of the effects of individual- and unit-level display rules on work outcomes', 72nd Annual Meeting of the Academy of Management, Boston, United States, 7th August 2012
Johnson A, Parker SK and Nguyen H 2012 'Helping others or helping yourself: The differential effects of motives on role outcomes enhanced by team affective climate', 72nd Annual Meeting of the Academy of Management, Boston, United States, 7th August 2012
Johnson A, Nguyen H, Groth M and Parker SK 2011 'Learning and development: Promoting nurses’ performance and work attitudes', Journal of Advanced Nursing, vol.67:3, pp. 609-20
Johnson A, Hong H, Groth M and Yu N 2011 'Who cares? The emotional labour of nursing and why it matters', Nursing Monograph
Parker SK, Johnson A, Bindl U, Nguyen H and Groth M 2011 'Silence speaks volumes: The differential effects of silence motives on work outcomes over time', 71st Annual Meeting of the Academy of Management, San Antonio, United States, 16th August 2011
Nguyen H, Johnson A and Groth M 2011 'In Sickness and in Health: The Moderating Role of Personal Control on the Strain of Emotion Regulation', 26th Annual Meeting of the Society for Industrial and Organizational Psychology, Chicago, United States, 16th April 2011
Johnson A, Nguyen H, Groth M, Crisp J and White L 2011 'Leadership Matters: Getting the Process Right in Health Care Teams', 26th Annual Meeting of the Society for Industrial and Organizational Psychology, Chicago, United States, 16th April 2011
Crisp J, Boyle A, Gotterson F, Johnson A, Johnson J, White L and Williams K 2009 'C-Change at SCH: 2 years on', Annual Conference of the Children’s Hospitals Australasia and Women’s Hospitals Australasia WCHA 2009, Brisbane, Australia, 13th November 2009
Johnson A 2009 'The Heart of Health Care: Developing effective strategies for advancing engagement and performance in Hospitals through teamwork and change initiatives', Investing in the Healthcare Workforce: Aligning Strategy, Leadership and the Team Conference, Sydney, Australia, 6th November 2009
Collins C, Parker S, McCarthy S and Johnson A 2009 'Leading Emergency Department Junior Doctors to be Proactive: Balancing Inspiration and Error Management', 8th Industrial and Organisational Psychology Conference IOP 2009, Sydney, Australia, 28th June 2009
Groth M, Nguyen H, Johnson A and Goodwin RE 2009 'Patient Care with a Smile: The Role of Emotional Labour in Delivering Quality Patient Care', 8th Industrial and Organisational Psychology Conference IOP 2009, Sydney, Australia, 28th June 2009
Nguyen H, Groth M, Johnson A and Goodwin RE 2009 'The Cost of Faking: The Effects of Emotional Labour on Nurses' Sick Leave and Turnover Behaviour', 8th Industrial and Organisational Psychology Conference IOP 2009, Sydney, Australia, 28th June 2009
Johnson A and Jackson PR 2009 'The Experience of Unemployment and Re-Employment for Managers and their Partners: The Crossover of Psychological Strain within a Family Systems Perspective', 8th Industrial and Organisational Psychology Conference IOP 2009, Sydney, Australia, 28th June 2009
Parker SK, Bindl UK, Collins CG, Groth M and Johnson A 2008 'Why don't people speak out? Investigating active and passive silence', 68th Annual Meeting of the Academy of Management, Anaheim, United States, 13th August 2008
Johnson A and Jackson PR 2008 'Golden Parachutes: Exploring unemployment through the experience of supported unemployed managers', Institute of Work Psychology IWP Conference 2008 - "Work, well-being and performance: New perspectives for the modern workforce", Sheffield, United Kingdom, 20th June 2008
This project will investigate nurse / midwife practice of compassionate patient-centred care throughout the Sydney Local Health District. Specifically we will identify the individual- and team-level factors that facilitate and enable nurses / midwives to engage in compassionate care and that encourage compassion and well-being at work more generally? This longitudinal, multilevel project will also evaluate specific interventions designed to enhance compassion in the workplace.
As frontline employees, nurses are often confronted with enormous challenges in providing effective patient care to a growing and ageing population with increasingly complex needs. In this project, we aim to identify the features of high-functioning nursing teams that enable effective patient care. Using longitudinal and multi-level design across 200 teams in 8 hospitals, we examine how team characteristics and processes, combined with individual dynamics influences job attitudes, patient-centred outcomes and team performance over time. Importantly, we identify the levers for improving the capacity of nurses, and the culture of nursing teams to ensure the provision of sustainable high-quality care.
Industry Partnership Grant
Partner Organizations: Sydney Children's Hospital, Prince of Wales Hospital, Royal Children's Hospital, Royal Hospital for Women and Sydney Hospital Sydney Eye Hospital.
ARC Linkage Grant
- Emotions at work
- Proactive performance
- Well being
- Team effectiveness
- Job design
- Career transitions