Diane van den Broek
BA(Hons); PhD UNSW
Senior Lecturer
Room 443
H03 - Institute Building
The University of Sydney
NSW 2006 Australia
| Telephone | +61 2 9351 3106 |
| Fax | +61 2 9351 4729 |
| diane.vandenbroek@sydney.edu.au | |
| Curriculum vitae | Curriculum vitae |
| @ | |
| Diane van den Broek's LinkedIn profile | |
| Blog | Diane van den Broek's blog |
Bio
The unique requirements of the service economy have formed the basis of Diane's research program ranging from issues associated with call centre/telework, aesthetic labor and skilled migration. Various aspects of service work, including work on professional call centre management and knowledge transfer, interlinked analysis of employer demand for 'aesthetic labour' and the nexus between technology and interactive service work has extended to research into telehealth and global nursing migration.
Diane's research program is published in journals including Work, Employment and Society; New Technology, Work and Employment; Economic and Industrial Democracy; Policy Studies; Business History, Relations Industrielles/Industrial Relations; British Journal of Social Work as well as leading Australian journals such as Journal of Industrial Relations and Economic and Labour Relations Review. She is convenor of the Managing Global Migration Research Group and teaches across a range of post graduate and under graduate areas related to human resource management as well as work and social change. In 2012 she was awarded the University of Sydney Brown Fellowship.
Newsroom articles
What Goes Around - Temporary Migrants - Scapegoat for Poor Training Record 21 Mar 2013
The University of Sydney Business School
Migrant workers continue to be the scapegoat for Australia's economic and labour market woes, argue Dr Dimitria Groutsis and Dr Diane Van Den Broek. Read more
Global Talent: Going, Going Gone 21 Feb 2013
The University of Sydney Business School
Australia needs to develop the means to utilise, retain and manage its skilled workforce, argue Dr Di van den Broek, Dr Dimitria Groutsis and Dr Will Harvey.
Read moreWho are the Teleworkers? 10 Dec 2012
Courier-Mail
The Courier Mail has mentioned research by the Discipline of Work and Organisational Studies, Business School, as part of a report on teleworkers.
Beauty is retail beast 20 Apr 2012
Australian Financial Review
The Australian Financial Review has reported on research by Richard Hall and Diane van den Broek from the discipline of Work and Organisational Studies at the University of Sydney Business School which has found fashion retailers select their staff for good looks and charm over qualifications or experience.
Stitching up a bright future for jobseekers November 23, 2011
The Australian
Dr Diane van den Broek, Discipline of Work and Organisational Studies at the University of Sydney Business School, has been interviewed by The Australian regarding her research on the role of appearance in the jop application process, in relation to the work of not-for-profit organisation, Dress for Success.
See all Newsroom items for Diane van den Broek
Research Expertise
- Global Careers
- Career transitions, gender and technology
- Knowledge management & skill formation in Services
- Aesthetics and Service Work