BA(Hons); UNSW PhD
H03 - Institute Building
The University of Sydney
NSW 2006 Australia
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Leanne's research explores employee and customer responses to management strategy and discourse in both the for-profit and co-operative sectors and has been published in leading management and marketing journals. Leanne was the recipient of the EGOS Best Paper Award in 2014 and the Business School Research Engagement Award in 2013.
Her current major research project, 'Managing Age in Organisations', is a three-year, Australian Research Council funded project exploring the management of older workers. The project aims to identify the negative consequences of 'mis-managing' age and develop effective employee strategies for managing age. Leanne is currently engaged in research with Siemens and IAG on this project.
Leanne has strong links with the Credit Union Foundation of Australia and is a member of CUFA's International Development Working Group.
Leanne is Director of the Organisation Discourse Strategy and Change Group. This group links colleagues at the University of Sydney with leading researchers at eleven other institutions in North America, Europe and Australia.
She is Managing Editor of the Australian Review of Public Affairs and Book Editor for Organization and serve s on the Editorial Board of Organization Studies.
In The Black
Associate Professor Leanne Cutcher is interviewed for an article about how companies can attract and retain older workers.
Leanne Cutcher on Sky Business News 27 Apr 2015
Sky Business News
Associate Professor Leanne Cutcher was interviewed on Sky Business News Your Career about the reputation of Gen Y employees.
On the Money 16 March 2015 16 Mar 2015
2SER FM interviews Associate Professor Leanne Cutcher about ways businesses could be more inclusive of older workers in light of the release of the Intergenerational Report.
Associate Professor Leanne Cutcher is quoted in Smart Company about older employees in the workplace in light of the government's Intergenerational Report.
Ageing population and workforce participation 07 Mar 2015
Associate Professor Leanne Cutcher was interviewed about the ageing of the population and workforce participation on Radio 3AW.
Cutcher L and Lobiel J 2015 '‘Which bank?’ Competition and community service obligations in the retail banking sector' in Markets, rights and power in Australian social policy, ed. G Meagher and S Goodwin , Sydney University Press, Sydney, Australia
Floris M, Grant D and Cutcher L 2015 Forthcoming 'Calculative Devices as Boundary Objects in an Acquisition Discourse', 75th Annual Meeting of the Academy of Management, Vancouver, Canada, 11th August 2015
Cutcher L, Hardy CA, Thompson R and Ainsworth S 2015 Forthcoming 'A Critical Analysis of Temporal Work: Time, Space and Identity in a Global Engineering Firm', 75th Annual Meeting of the Academy of Management, Vancouver, Canada, 11th August 2015
Foweraker B and Cutcher L 2015 'Gifting sales work: Crafting late stage career identities in a young person's industry', 31st European Group of Organizational Studies EGOS Colloquium, Athens, Greece, 4th July 2015
Cutcher L, Oliver D and Sloan P 2015 'Enacting reflexivity in hybrid organizations', 31st European Group of Organizational Studies EGOS Colloquium, Athens, Greece, 4th July 2015
Cutcher L and Mason P 2014 'Credit Unions' in The Routledge Companion to Alternative Organization, ed. Martin Parker, George Cheney, Valérie Fournier and Chris Land, Routledge, Abingdon, United Kingdom, pp. 253-66
Cutcher L and Hardy CA 2014 ''Entering the Tardis': Age Across Time and Space in a Global Engineering Firm', 11th International Conference on Organizational Discourse, Cardiff, United Kingdom, 11th July 2014
Cutcher L, Dale K and Tyler M 2014 'Uncanny resemblances: ‘Remembering as forgetting’ in organizational commemoration', 30th European Group of Organizational Studies EGOS Colloquium - "Reimagining, Rethinking, Reshaping: Organizational Scholarship in Unsettled Times", Rotterdam, Netherlands, 5th July 2014
Floris M, Grant D and Cutcher L 2014 'Calculative Devices as Boundary Objects', 30th European Group of Organizational Studies EGOS Colloquium - "Reimagining, Rethinking, Reshaping: Organizational Scholarship in Unsettled Times", Rotterdam, Netherlands, 5th July 2014
Foweraker B and Cutcher L 2014 'Selling Age: Older Workers in the Pharmaceutical Industry', Challenges of the Ageing Workforce in the Asia Pacific, Perth, Australia, 11th June 2014
Cutcher L 2013 'Money, money, money must be funny in a rich man’s world: enacting boundaries between financial services and indigenous cultures', 29th European Group for Organisational Studies Colloquium EGOS 2013 - "Bridging Continents, Cultures and Worldviews", Montreal, Canada, 6th July 2013
de Cock C, Cutcher L and Grant D 2012 'Finance capitalism's perpetually extinguished pasts: Exploring discursive shifts 2007–2011. Editorial for Special Issue: Crisis, Critique and the Construction of Normality: Exploring Finance Capitalism’s Discursive Shifts', Culture and Organization, vol.18:2, pp. 87-90
Cutcher L, Kirsch A and Lansbury R 2012 'The ‘lucky’ LME: the mediation of globalizing effects on employment relations in the Australian auto assembly and retail banking industries', International Journal of Human Resource Management, vol.23:10, pp. 1999-2015
Cutcher L and Dale K 2012 'Introduction: Emotion and aesthetics: organisational space, embodiment and materiality', International Journal of Work, Organisation and Emotion, vol.5:1, pp. 1-5
Murray J and Cutcher L 2012 'Gendered Futures, Constrained Choices: Undergraduate Perceptions of Work and Family', Journal of Population Research (Special Issue: Family, work and well-being over the life course), vol.29:4, pp. 315-28
Cutcher L 2012 '‘We’re Not a White Fella Organisation’: Exploring how forms of co-operation, race, gender and space intersect to create a different form of organization', Gender, Work and Organization: 7th International Interdisciplinary Conference, Keele, United Kingdom, 27th June 2012
Foweraker B and Cutcher L 2012 'Age and Other Drugs: Exploring the intersection of age and gender at Pharmco', Gender, Work and Organization: 7th International Interdisciplinary Conference, Keele, United Kingdom, 27th June 2012
Grant D, Cutcher L and Floris M 2011 'The Role of Calculative Devices in Strategizing', 27th European Group for Organizational Studies EGOS Colloquium 2011 - "Reassembling Organizations", Gothenburg, Sweden, 9th July 2011
Cutcher L 2010 'Case 2: Fortescue Metals Group: The new force in iron ore' in Strategic Management: Competitiveness and Globalisation, 4th Asia-Pacific Edition, ed. Dallas Hanson, Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson, Cengage Learning Australia, Melbourne, Australia, pp. 410-15
Cutcher L and Milroy T 2010 'Misrepresenting Indigenous mothers: maternity allowances in the media' in The Good Mother: Contemporary Motherhoods in Australia, ed. S Goodwin and K Huppatz , Sydney University Press, Sydney, Australia, pp. 153-173
Cutcher L 2010 'Local Heroes: Co-producing history, ‘community’ and the self', Consumption, Markets & Culture, vol.13:1, pp. 79-90
Ainsworth S, Cutcher L and Thomas R 2010 'Ideas that work: ‘Choice’ vs. ‘Rights’ in the 2005 Australian industrial relations advertising campaigns', 25th Cardiff Employment Research Unit ERU Annual Conference 2010 - "Ideas at Work", Cardiff University, United Kingdom, 14th September 2010
Cutcher L 2010 'Glocalized Banking: The interplay between the global and the local in community banking in Australia', 26th European Group for Organizational Studies EGOS Colloquium 2010 - "Waves of Globalization: Repetition and difference in organizing over time and space", Lisbon, Portugal, 3rd July 2010
Cutcher L and Davis T 2010 'Indigenous Mothers in Australia: The Cycle of Reproduction and Production of White Nationhood', Gender Work and Organization Conference: 6th Biennial International Interdisciplinary Conference, Keele University, Staffordshire, United Kingdom, 23rd June 2010
Cutcher L and Ainsworth S 2010 'If 50 is the new 40 and 40 is the new 30 where does that leave me?', Gender, Work & Organization 2010: 6th Biennial International Interdisciplinary Conference, Keele, United Kingdom, 23rd June 2010
Cutcher L 2009 'Resisting change from within and without the organization', Journal of Organizational Change Management, vol.22:3, pp. 275-89
Cutcher L and Davis T 2009 'Discursive formation of the indigenous female Australian subject: Bad mothers, cheapworkers and (white) postwar prosperity', 2nd New Zealand Discourse Conference 2009 - "Tilts and Shifts – Applying a Discourse Analysis Lens", AUT University, New Zealand, 20th November 2009
Cutcher L and Milroy T 2009 'Aboriginal Mothers as Outsiders', Australian Social Policy Conference: An Inclusive Society? Practicalities and Possibilities, University of NSW, Sydney, Australia, 10th July 2009
Cutcher L and Ainsworth S 2009 'Locally Mutual the role of place in the reinterpretation of a not for profits mission', International Centre on Discourse, Strategy and Change, Discourse and Practice Workshop, Melbourne University, Australia, 10th June 2009
Cutcher L 2009 'Rapporteur's Report - Track 5 New Forms of Work and Employment', Proceedings of the 15th World Congress of the International Industrial Relations Association IIRA 2009 'The New World of Work, Organisations and Employment', Sydney, Australia, 27th August 2009
Cutcher L 2008 'Constructing the Customer: Customer and Employee Relations in Australian Retail Banking', VDM Verlag Dr Muller, Saarbrucken, Germany, pp. 177
Ainsworth S and Cutcher L 2008 'Expectant Mothers and Absent Fathers: Paid Maternity Leave in Australia', Gender, Work and Organization, vol.15:4, pp. 375-93
Cutcher L 2008 'Creating Something: Using nostalgia to build a branch network', Journal of Consumer Culture, vol.8:3, pp. 369-87
Cutcher L 2008 'Service Sells: Exploring connections between customer service strategy and the psychological contract', Journal of Management and Organisation, vol.14:2, pp. 116-26
Cutcher L 2008 'Financing communities: the role of community banks and credit unions in re-establishing branches in Australia', Accounting, Business & Finance History, vol.18:3, pp. 323-33
Cutcher L 2008 'Strong Bonds: Maintaining a commitment to mutuality in a deregulated environment- the case of Australian Credit Unions', Journal of Co-operative Studies, vol.41:1, pp. 22-30
Cutcher L, Hancock P and Tyler M 2008 'Introduction', International Journal of Work Organisation and Emotion, vol.2:4, pp. 321-6
Ainsworth S and Cutcher L 2008 'Staging value and older women workers: when 'something more' is too much', International Journal of Work Organisation and Emotion, vol.2:4, pp. 344-357
Kitay J and Cutcher L 2007 'Connecting the Global and the Local: Changing Employment Practices in Australian Retail Banking' in Globalisation and Employment Relations in Retail Banking, ed. Roger Blanpain, Kluwer Law International, pp. 15-33
Cutcher L, Kitay J and Wailes N 2007 'Globalization and Employment Relations in Retail Banking', Kluwer Law International, Germany, pp. 153
Cutcher L and Ainsworth S 2007 'Staging Value and Older Women Workers: When 'Something More' is Too Much', Gender Work and Organization: 5th Biennial International Interdisciplinary Conference, Staffordshire, United Kingdom, 29th June 2007
Cutcher L and van den Broek D 2006 'Transactions in Time: Temporal Dimensions of Customer Service Work' in Rethinking work: Time, Space and Discourse, ed. M Hearn and G Michelson, Cambridge University Press, Melbourne, VIC, Australia, pp. 102-118
Cutcher L 2006 ''Back to the future': Bendigo Bank's Community Bank® model' in Case Studies in Strategy and Management, ed. L Cutcher and N Wailes, McGraw Hill Education, Sydney, NSW, Australia, pp. 14-26
Cutcher L 2006 ''Not for profit, not for charity, but for service' - Credit unions: Not-for-profits in the financial services sector' in Case Studies in Strategy and Management, ed. L Cutcher and N Wailes, McGraw Hill Education, Sydney, NSW, Australia, pp. 57-69
Cutcher L and Wailes N 2006 'Introduction - Using cases to study strategic management' in Cases in Strategy and Management, ed. L Cutcher and N Wailes, McGraw Hill Education, Sydney, NSW, Australia, pp. 2-12
Cutcher L and Wailes N 2006 'Cases in Strategy and Management', McGraw Hill Education, Sydney, NSW, Australia
Cutcher L 2006 'Profits before people: Shifting customer and employee relations in Australian credit unions', International Journal of Human Resources Development and Management, vol.6:2, 3 & 4, pp. 248-262
Cutcher L and Kerr M 2006 'The shifting meaning of mutuality and co-operativeness in the credit union movement from 1959 to 1989', Labour History:91, pp. 31-46
Cutcher L 2006 'Self-help in financial services', Business and Labour History Group Symposium, Women’s College, University of Sydney, Australia, 1st - 31st December 2006
Cutcher L and Kerr M 2006 'The shifting meaning of mutuality and co-operativeness in the credit union movement from 1958 to 1990', Business and Labour History Group Conference, Sydney, NSW, Australia, 17th March 2006
Cutcher L 2006 'Not for Profit, Not for Charity, but for Service: Co-operativeness in the face of increasing competition in the Australian Credit Union Movement', Business and Labour History Group Conference, Sydney, NSW, Australia, 17th March 2006
Ainsworth S and Cutcher L 2006 'Representations of working mothers in the media: paid maternity leave in Australia', Apros Colloquium (11th), Asia-Pacific Researchers in Organization Studies, Melbourne, VIC, Australia, 1st January 2006-31st December 2006
Ainsworth S, Baird M and Cutcher L 2006 'WorkChoices and word choices', Our Work . . . Our Lives: National Conference on Women and Industrial Relations - Proceedings of the 1st Biennial Conference of the National Network of Working Women's Centres, Brisbane, QLD, Australia, 14th July 2006
Putnam L, Grant D, Michelson G and Cutcher L 2005 'Discourse and resistance: Targets, practices and consequences', Management Communication Quarterly, vol.19:1, pp. 5-18
Baird M and Cutcher L 2005 'One for the father, one for the mother and one for the country: An examination of the construction of motherhood through the prism of paid maternity leave', Hecate, vol.31:2, pp. 103-113
Cutcher L 2005 'Nostalgic innovation: Service work and consumer culture stream', 4th Critical Management Studies Conference, Cambridge, United Kingdom, 6th July 2005
Cutcher L 2005 'How sustainable is mutuality? The case of two Australian credit unions', The Past is Before Us - Ninth National Labour History Conference, University of Sydney, Australia, 2nd July 2005
Shields J, Cutcher L, O'Donnell M and O'Brien J 2005 'Laughing all the way: Executive pay, company performance and corporate governance in the Australian banking industry', 19th Association of Industrial Relations Academics of Australian and New Zealand Conference, Sydney, NSW, Australia, 11th February 2005
Cutcher L and van den Broek D 2005 'Serving time: The temporal dimensions of front-line service work', 19th Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ) Conference, Sydney, NSW, Australia, 11th February 2005
Cutcher L 2004 'Mutuality is it all in the mind? Discourse, worker identity and resistance in credit unions, International centre for research on organizational discourse, strategy and change's workshop, Sydney, NSW, Australia February 2004
Cutcher L 2003 'Crowded lives by Linday Tanner', Worksite
Baird M, Brennan D and Cutcher L 2002 'A pregnant pause: Paid maternity leave in Australia', Labour & Industry, vol.13:1, pp. 1-19
Australians are currently being encouraged to work longer to maximise their contribution to the economy but they often report there are organisational barriers to doing so. This study offers a new approach to understanding age focusing on managers and offers a framework of effective strategies for employers in managing age.
ARC Discovery Project
- Retail banking
- Financial inclusion of indigenous people
- Older workers
Recent Units Taught
There is a curious paradox that as the workforce population ages, the age at which workers are being labelled as 'old' by recruiters and organisations is getting younger. Leanne discusses her research into managing age in organisations in light of the recent Intergenerational Report.