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Mark Borman

Mark Borman

BSc (Hons) UMIST; MSc York; PhD Strath.
Honorary Senior Lecturer

H04 - Merewether Building
The University of Sydney
NSW 2006 Australia



Bio

Prior to joining the University of Sydney Mark worked for a number of years in senior consulting and executive roles in the UK, USA and Australia; most recently as Head eBusiness Strategy at the Australian Broadcasting Corporation. He has considerable experience in market analysis, market research, strategy development, IT implementation, project management, risk management and procurement. Mark has a PhD in Management Science and lectured in Information Systems for six years at the University of Strathclyde in Glasgow during the early 1990s. His current research interest is in understanding the role of information technology in inter-firm collaborations.

Publications

2014

4
Journal Article/s

Liu L, Borman M and Gao J 2014 'Delivering complex engineering projects: Reexamining organizational control theory', International Journal of Project Management, vol.32:5, pp. 791-802 Link

2013

2
Book Section/s

Janssen M and Borman M 2013 'Critical Success Factors for E-Government Infrastructure Implementation' in E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations, ed. J. Ramon Gil-Garcia, Information Science Reference, Hershey, United States, pp. 260-75

4
Journal Article/s

Borman M and Janssen M 2013 'Reconciling two approaches to critical success factors: The case of shared services in the public sector', International Journal of Information Management, vol.33:2, pp. 390-400 Link

6
Conference Proceeding/s

Ulbrich F and Borman M 2013 'Revisiting Dependency Network Diagrams: A Conceptual Extension', Proceedings of the 19th Americas Conference on Information Systems AMCIS 2013, Chicago, United States, 17th August 2013

2012

4
Journal Article/s

Borman M 2012 'A multi-dimensional framework to assist in the design of successful shared services centres', Australasian Journal of Information Systems, vol.17:2, pp. 5-33

6
Conference Proceeding/s

Borman M and Ulbrich F 2012 'How the Scale and Consistency of Change Influence the Ease and Benefits of Introducing Multi-Organisation Shared Services', Proceedings of the 18th Americas Conference on Information Systems AMCIS 2012, Seattle, United States, 11th August 2012

Ulbrich F and Borman M 2012 'Preventing the Gradual Decline of Shared Service Centers', Proceedings of the 18th Americas Conference on Information Systems AMCIS 2012, Seattle, United States, 11th August 2012

Ulbrich F and Borman M 2012 'A Resource Dependence Perspective on Modelling Inter-Organisational IS Collaborations', Proceedings of the UK Academy for Information Systems Conference UKAIS 2012, Oxford, United Kingdom, 28th March 2012

Borman M and Janssen M 2012 'Critical Success Factors for Shared Services: Results From Two Case Studies', 45th Hawaii International Conference on System Sciences HICSS-45 2012, Hawaii, United States, 7th January 2012

2011

4
Journal Article/s

Dhawan R, O'Connor M and Borman M 2011 'The effect of qualitative and quantitative system dynamics training: An experimental investigation', System Dynamics Review, vol.27:3, pp. 313-27

6
Conference Proceeding/s

Borman M and Ulbrich F 2011 'Managing Dependencies in Inter-Organizational Collaboration: The Case of Shared Services for Application Hosting Collaboration in Australia', Proceedings of the 44th Hawaii International Conference on System Sciences HICSS-44 2011, Kauai, Hawaii, United States, 7th January 2011

2010

2
Book Section/s

Borman M 2010 'The Influence of Resource Dependency Tolerance on Inter-organisational Alliance Governance' in E-Government, E-Services and Global Processes (IFIP Advances in Information and Communication Technology- Volume 334), ed. Marijn Janssen, Winfried Lamersdorf, Jan Pries-Heje and Michael Rosemann, IFIP Advances in Information and Communication Technology, Germany, pp. 125-37

4
Journal Article/s

Borman M 2010 'Characteristics of a successful shared services centre in the Australian public sector', Transforming Government: People, Process and Policy, vol.4:3, pp. 220-31

6
Conference Proceeding/s

Borman M 2010 'The Formation of Shared Services Partnerships in Local Government to Manage Resource Dependencies', Proceedings of the 16th Americas Conference on Information Systems AMCIS 2010 - "Sustainable IT Collaboration Around the Globe", Lima, Peru, 15th August 2010

Borman M 2010 'Web based lecture technologies (WBLT): Contributing to learning and control', 33rd Higher Education Research and Development Society of Australasia International Conference: HERDSA 2010- Reshaping Higher Education, Melbourne, Australia, 9th July 2010

10
Report/s

Borman M 2010 'The Wellington-Blayney-Cabonne (WBC) Strategic Alliance: A work in progress..', Internal Report Link

2009

4
Journal Article/s

Seethamraju R and Borman M 2009 'Influence of group formation choices on academic performance', Assessment and Evaluation in Higher Education, vol.34:1, pp. 31-40

6
Conference Proceeding/s

Borman M 2009 'Identifying Appropriate Governance Principles for Different Types of Sourcing Arrangement', Proceedings of the 15th Americas Conference on Information Systems, San Francisco, United States, 9th August 2009

Borman M 2009 'Collaborative Sourcing - The Motivation and Design of Demand Side Combinations', Proceedings of the 17th European Conference on Information Systems - Information Systems in a Globalising World: Challenges, Ethics and Practices, Verona, Italy, 10th June 2009

10
Report/s

Borman M 2009 'A report on the provision of business services by local councils in Australia', Link

2008

6
Conference Proceeding/s

Borman M 2008 'Understanding the influence of the providers' organizational and environmental context on the success of small and medium sized enterprises (SMEs) seeking to access the benefits of outsourcing through aggregation', 14th Americas Conference on Information Systems AMCIS 2008 - Learning from the past & charting the future of the discipline, Toronto, Canada, 17th August 2008 Link

Borman M 2008 'The Design and success of shared service centres', 16th European Conference on Information Systems 2008, Galway, Ireland, 11th June 2008

2007

6
Conference Proceeding/s

Borman M 2007 'Towards an understanding of the influence of organisational factors on the cosourcing decision', Thirteenth Annual Americas Conference on Information Systems- Reaching New Heights, Keystone Colorado, United States, 12th August 2007

Dhawan R, O'Connor M and Borman M 2007 'What Our Mental Models Retain and What They Don’t: An Experimental Follow-up of System Dynamics Intervention', 25th International Conference of the System Dynamics Society, Boston, United States, 2nd August 2007

Dhawan R, O'Connor M and Borman M 2007 'Qualitative, Quantitative or both: An Experimental Investigation', 25th International Conference of the System Dynamics Society, Boston, United States, 2nd August 2007

Borman M 2007 'Recognising the need for a context sensitive decision making framework for cosourcing- A case study of the financial services sector', Fifteenth European Conference on Information Systems- Relevant rigour- Rigorous relevance, St Gallen , Switzerland, 9th June 2007

10
Report/s

Borman M 2007 'A report on shared services in the private and public sectors in Australia', University of Sydney

2006

4
Journal Article/s

Borman M 2006 'Applying multiple perspectives to the BPO decision: A case study of call centres in Australia', Journal of Information Technology, vol.21:2, pp. 99-115

Borman M 2006 'Developing and testing, a theoretical framework for inter-organisational systems (IOS) as infrastructure to aid future IOS design', Information Systems and e-Business Management, vol.4:4, pp. 343-360

Borman M 2006 'Identifying the Factors Motivating and Shaping Cosourcing in the Financial Services Sector', Journal of Information Technology Management, vol.17:3, pp. 11-25

Borman M 2006 'Assessing Joint Service Opportunities through a Consideration of the Motivating and Constraining Factors', Australasian Journal of Information Systems, vol.14:1, pp. 27-42

5
Conference Paper/s

Borman M 2006 'The provision of inter-organisational infrastructure as an appropriate role for cosourcing', Global Conference on Emergent Business Phenomena in the Digital Economy (ICEB + EBRF), Tampere, Finland, 2nd December 2006

6
Conference Proceeding/s

Dhawan R, O'Connor M and Borman M 2006 'Contribution of System Tools to Dynamic Decision-Making', 12th Australia New Zealand Systems Society Conference, Katoomba NSW, Australia, 6th December 2006

Borman M 2006 'Understanding the cosourcing decision: A case study of credit unions in Australia', Proceedings of the 12th Americas Conference on Information Systems (AMCIS), Acapulco, Mexico, 6th August 2006

Dhawan R, O'Connor M and Borman M 2006 'Mental models and dynamic decision making: An experimental approach for testing system methodologies', 24th International Conference of the System Dynamics Society, Nijmegen, Netherlands, 27th July 2006

10
Report/s

Borman M 2006 'A report on shared services in the private and public sectors in Australia (Interim Report)',

Borman M 2006 'A report on core banking system and computer services cosourcing by credit unions in Australia',

2005

5
Conference Paper/s

Seethamraju R and Borman M 2005 'Group work - Influence of formation, working and feedback on academic performance', Higher Education in a Changing World - Higher Education Research and Development Society of Australasia (HERDSA) Conference, Sydney, Australia, 6th July 2005

6
Conference Proceeding/s

Seethamraju R and Borman M 2005 'An exploratory study of the influence of group formation choices on academic performance', 20th Annual Conference of the International Academy for Information Management (IAIM), Las Vegas, United States, 11th December 2005

Dhawan R, O'Connor M and Borman M 2005 ''System dynamics and decision making', Sustainable Development of Asia Pacific - Multi Conference on the Applications of System Dynamics and the Disciplines of Management, Shanghai, China, 6th November 2005

Borman M 2005 'Improving understanding of the competencies required of Business Process Outsourcing (BPO) suppliers: The case of customer management services in Australia', Eleventh Americas Conference on Information Systems (AMCIS), Omaha, United States, 14th August 2005

Borman M 2005 'A decision making framework for information technology enabled business process outsourcing', IT and Value Creation - The 9th Pacific Asia Conference on Information Systems (PACIS 2005), Bangkok, Thailand, 10th July 2005

2004

4
Journal Article/s

Borman M 2004 'Inter-organisational infrastructure and industry value: A case study of the travel sector', International Journal of Information Management, vol.24:2, pp. 181-191

6
Conference Proceeding/s

Borman M 2004 'Developing a theoretical framework for joint service provision (JSP)', 15th Australasian Conference on Information Systems, Hobart, Australia, 3rd December 2004

Borman M 2004 'Inter-organisational infrastructure in the Australian travel sector', European Conference on Information Systems, Turku, Finland, 16th June 2004

Research Expertise

  • Business Information Systems
  • Strategic innovation and implementation of business information systems

Recent Units Taught

  • INFS2001 IS for Performance Improvement

    2013: Semester 1, Summer School, Semester 2, 2012: Semester 2,

  • INFS2001 IS for Performance Improvement

    2013: Semester 1, Summer School, Semester 2, 2012: Semester 2,

  • INFS5001 Project Management

    2012: Semester 1,

  • INFS5001 Project Management

    2012: Semester 1,

  • INFS6030 Project Management in Practice

    2014: Semester 1, 2013: Semester 1, Semester 2, 2012: Semester 1, Semester 2,

  • INFS6030 Project Management in Practice

    2014: Semester 1, 2013: Semester 1, Semester 2, 2012: Semester 1, Semester 2,