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Peter Lok

Peter Lok

BAppSc MHP UNSW MBA PhD UTS
Honorary Associate Professor

Rm 1336
C13 - St James Campus
The University of Sydney
NSW 2006 Australia

Telephone +61 (0)2 9114 1875
Fax +61 (0)2 9114 1863
peter.lok@sydney.edu.au
Curriculum vitae Curriculum vitae

Bio

Peter Lok's main research interests are in the areas of organisational change, cross-cultural management, Asian business, HRM and performance management. He has worked in many countries and he has extensive consultancy and executive teaching experience particularly in the Asian region. His recent publications are in the Journal of Management Studies, Applied Psychology - an international review, International Journal of HRM, International Journal of Cross-cultural management and Leadership and Organizational Development Journal. He is also the co-author of these recent books: The measurement and management of strategic change (Pearson Prentice Hall); The management of employee performance (Pearson Prentice Hall); and Fundamentals of International Business - An Asia Pacific edition (Wiley, Singapore).  He is a reviewer of a number of management journals. Dr Lok currently teaches in Organisational logistics and International Logistics. He has taught in MBA programs (1996-2008) in these areas: strategic change management; HRM and organisational performance; people, work and organisations; cross cultural management; and Asian business. He has also taught in research methodology in DBA and PhD programs (2006-2008). Dr Lok was a full time faculty of the Australian Graduate School of Management (AGSM), University of NSW and The Graduate School of Business, University of Sydney between 1996-2005.

Publications

2015

4
Journal Article/s

Loh W, Rhodes J and Lok P 2015 Forthcoming 'Services outsourcing strategy: Key success factors in relationship management', Service Industries Journal

2014

4
Journal Article/s

Rhodes J, Bergstrom B, Lok P and Cheng V 2014 'A framework for stakeholder engagement and sustainable development in MNCs', Journal of Global Responsibility, vol.5:1, pp. 82-103 Link

Rhodes J, Lok P and Cheng V 2014 'A framework for successful network alliances for SMEs in China', International Journal of Strategic Business Alliances, vol.3:2/3, pp. 201-20

Rhodes J, Lok P, Loh W and Cheng V 2014 Forthcoming 'Critical success factors in relationship management for services outsourcing', Service Business

2013

4
Journal Article/s

Cheng TV, Rhodes J and Lok P 2013 'The Mediating Effect of Brand Trust Between Online Customer Reviews and Willingness to Buy', Journal of Electronic Commerce in Organizations, vol.11:1, pp. 22-42

5
Conference Paper/s

Rhodes JH, Lok P, Walsh P and Loh WW 2013 'Success in relationship management with service providers in outsourcing', 3rd International Network of Business and Management Journals INBAM 2013, Lisbon, Portugal, 19th June 2013

2012

6
Conference Proceeding/s

Cheng V, Rhodes J and Lok P 2012 'Online customer reviews and willingness to purchase: brand trust as a mediating variable', Proceedings of the 38th Annual Conference of the European International Business Academy EIBA 2012 - "International Business and Sustainable Development", University of Sussex, Brighton, United Kingdom, 9th December 2012

2011

4
Journal Article/s

Lok P, Rhodes J and Westwood B 2011 'The mediating role of organizational subcultures in health care organizations', Journal of Health Organization and Management, vol.25:5, pp. 506-25

Rhodes J, Lok P, Yang S and Xia Y 2011 'The effects of organizational intangible factors on successful enterprise resource planning systems implementation and organizational performance: A China experience', Asian Business & Management, vol.10:2, pp. 287-317

6
Conference Proceeding/s

Lok P, Rhodes J and Walters D 2011 'The development of a strategic alliances framework to sustain growth in emerging economies', 37th European International Business Academy EIBA 2011 Annual Conference – "Taking International Business to the next level – emerging issues, strategies and economies", Bucharest, Romania, 10th December 2011

Rhodes J, Lok P and Walters D 2011 'The Success of Strategic Alliance Networks in the Post Global Financial Crisis Environment', Proceedings of the Global Management Conference 2011 - "Globalization, Sustainability and Development", Budapest, Hungary, 7th May 2011

2010

4
Journal Article/s

Cheng V, Rhodes J and Lok P 2010 'A framework for strategic decision making and performance among Chinese managers', International Journal of Human Resource Management, vol.21:9, pp. 1371-92

2009

2
Book Section/s

Czinkota , Moffett , Ang and Lok P 2009 'Chapters 13 & 14' in Fundamentals of International Business – an Asia Pacific edition, Wiley, Singapore

6
Conference Proceeding/s

Rhodes J, Lok P, Yang S and Bambacas M 2009 'Resourced Based view of intangibles on ERP systems implementation and organisational performance in China', 5th International Strategic Management Conference 2009- Striking the Right Balance Between Existing Strategy and New Oportunities with Special Emphasis on Turbulant Markets (pgs 199-210), Stellenbosch University , South Africa, 4th July 2009

2008

4
Journal Article/s

Rhodes J, Lok P and Walsh P 2008 'Convergence and Divergence issues in strategic management-an Asian perspective on the Balanced scorecard in HR management', The International Journal of Human Resource Management, vol.19:6, pp. 1170-86

Lok P, Diamond A and Bhahiti N 2008 'Six Sigma approach in strategic performance management to reduce injury at work', International Journal of Six Sigma and competitive Advantage, vol.4:2, pp. 151-71

Rhodes J, Hung R and Lok P 2008 'Factors influencing organizational knowledge transfer: implication for corporate performance', Journal of Knowledge Management, vol.12:3, pp. 84-100

Rhodes J and Lok P 2008 'An integrative model of organizational learning and social capital on effective knowledge transfer and perceived organizational performance', Journal of Workplace Learning, vol.20:4, pp. 245-58

5
Conference Paper/s

Lok P and Rhodes J 2008 'The convergence of Japanese human resource practices in Asian subsidiaries: a comparative analysis of its effectiveness with Western HR practices', Academy of World Business Marketing and Management Development (AWBMAMD) Conference, Rio de Janeiro, Brazil, 17th July 2008

Rhodes J and Lok P 2008 'The influence of organizational learning and social network behaviour on corporate performance', Academy of World Business Marketing and Management Development (AWBMAMD) Conference, Rio de Janeiro, Brazil, 17th July 2008

2007

5
Conference Paper/s

Lok P, Rhodes J and Hung R 2007 'Factors influencing organizational knowledge sharing – implication for corporate performance', The 8th European Conference on Knowledge Management, Barcelona, Spain, 7th September 2007

6
Conference Proceeding/s

Rhodes J and Lok P 2007 'The relative impact of social capital and organizational learning on knowledge transfer in organizations', The Proceedings of 4th International Conference on Intellectual capital, knowledge management and organizational learning (ICICKM) 2007, Cape Town, South Africa, 16th October 2007

Rhodes J and Lok P 2007 'Transferability of best practices: challenges for Asian Business systems', The proceedings of the UNESCO conference: From Shanghai to Bangalore: reappraising Business models, Paris, France, 8th June 2007

2006

1
Book/s

Walsh P, Lok P and Jones M 2006 'The Measurement and Management of Strategic Change – A Guide to Enterprise Performance Management', Pearson Prentice Hall, Sydney, Australia

2
Book Section/s

Lok P 2006 'Chapter 1: Managing performance, Chapter 4: Foundations of performance management & Chapter 5: The balanced scorecard' in Management of Employee Performance, ed. T. Khoshaba, Pearson Prentice Hall, Sydney, Australia

2005

4
Journal Article/s

Lok P, Hung R, Walsh P and Crawford J 2005 'An integrative framework for measuring the extent to which organisational variables influence the success of process improvement programs', Journal of Management Studies, vol.42:7, pp. 1357-81

Lok P, Westwood R and Crawford J 2005 'The significance of organizational subculture for organizational commitment', Applied Psychology: An International Review, vol.54:4, pp. 491-515

6
Conference Proceeding/s

Lok P, Walsh P, Rhodes J and Jones M 2005 'The influence of leadership and management in the implementation of performance management system using an automated information system', The Proceedings of the European Conference on Management, Leadership and Governance related to Information systems, Reading, United Kingdom, 8th July 2005

2004

4
Journal Article/s

Lok P and Crawford J 2004 'The effect of organisational culture and leadership on job satisfaction and commitment – a cross national comparison', Journal of Management Development, vol.23:4, pp. 12-18

2003

4
Journal Article/s

Westwood R and Lok P 2003 'The meaning of work in Chinese contexts: a comparative study', International Journal of Cross Cultural Management, vol.3:2, pp. 139-64

2001

4
Journal Article/s

Lok P and Crawford J 2001 'Antecedents of organizational commitment and the mediating role of job satisfaction', Journal of Managerial Psychology, vol.16:8, pp. 594-613

2000

4
Journal Article/s

Lok P and Crawford J 2000 'The application of a diagnostic model in organisational development', Journal of Managerial Psychology, vol.15:2, pp. 108-21

Jones M and Lok P 2000 'Getting around the impasse: a grounded approach to teaching ethics and social responsibility in international business education', Journal of Teaching in International Business, vol.11:1, pp. 21-42

1999

4
Journal Article/s

Lok P and Crawford J 1999 'The relationship between commitment and organisational culture, subculture, leadership style and job satisfaction in organisational change and development', Leadership and Organization Development Journal, vol.20:7, pp. 365-73

1996

4
Journal Article/s

Lok P 1996 'Stressors, coping mechanisms and quality of life of dialysis patients in Australia', Journal of Advanced Health Sciences, vol.23, pp. 824-32

1995

4
Journal Article/s

Brewer A and Lok P 1995 'Managerial strategy and commitment in Australian hospitals', Journal of Advanced Health Sciences, vol.21, pp. 789-99

Recent Units Taught