Skills and workforce development

Exploring Knowledge and Skills in NSW Rail 2010

Client:  NSW Ministry of Transport

The WRC was commissioned by the NSW Ministry of Transport (now Transport for NSW) to conduct an exploratory research project on the some of the skills issues facing the NSW rail industry. The aim of the research was to examine how knowledge and skills are acquired, deployed and transferred in a sample of NSW rail workplaces and identify implications for meeting future skill needs. Our general finding is that the causes of current skills imbalance are rooted in 150 years of custom and practice and deeper still in the infrastructure itself. The unique demand-side problems with knowledge and skills in the NSW rail industry must be addressed if supply-side initiatives such as recruitment and retention strategies are to have traction.