Management of IT Projects and Systems

INFO3402

This course introduces the basic processes and techniques for managing IT projects, systems and services, throughout the IT lifecycle. It addresses both the technical and behavioural aspects of IT management at the enterprise level. Major topics include: organisational strategy and IT alignment, IT planning, project planning, tracking, resource estimation, team management, software testing, delivery and support of IT services, service level agreements, change and problem management, cost effectiveness and quality assurance.

Unit of study details

Unit of study level: Senior

Credit points: 6

Commencing semesters: 1

Further unit of study information

Unit of study handbook: INFO3402

Costs and scholarships information: Costs and Scholarships

Final dates to withdraw from units of study: Census Dates

Available for study abroad and exchange: Yes

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