Knowledge Management Systems

ISYS5050

The need to track and facilitate the sharing of the core knowledge resources in contemporary organisations is widely recognised. This unit will offer a comprehensive introduction to the emerging area of Knowledge Management (KM) from both the technological and organisational perspectives. A diverse range of published papers and other publications that deal with a variety of KM-related topics will be reviewed. Topics include KM: Conceptual Foundations; Taxonomies of organisational knowledge and KM mechanisms; Case/Field Studies of KM Initiatives; Ontologies; Sematic Web; Customer Relationship Management (CRM) systems; Communities-of-Practice; Knowledge Sharing/Open Source Software Development; and Social Network Analysis and KM.

Unit of study details

Unit of study level: Postgraduate

Credit points: 6

Commencing semesters: 1

Further unit of study information

Unit of study handbook: ISYS5050

Costs and scholarships information: Costs and Scholarships

Final dates to withdraw from units of study: Census Dates

Available for study abroad and exchange: No

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