Student administration

This section provides a guide to student administration at the University.

Student self-administration

Sydney Student is your online administration service, which you can use to update your personal details, enrolment information, manage your finances and many other candidature-related tasks. Find out more about what you can do in Sydney Student.

Log in to your student email account and Learning Management System (Blackboard).

Get more information about student IT services including student email, access labs, internet use, printing and your UniKey username and password.

Help during the University closedown

On Thursday 11 December the Student Centre will close at 12pm and re-open at 9am on Friday 12 December.

The University will be closed from 5pm Thursday 18 December 2014 to 9am Monday 5 January 2015.

For help with your enrolment and using the Sydney Student system during this time, please contact our help line on 1800 SYD UNI or +61 2 8627 1444 (from overseas), then press 2.

The help line is open from 9am to 5pm (Eastern Standard Time) on the following days:

  • Monday 22 December 2014 – Wednesday 24 December 2014
  • Monday 29 December 2014 – Wednesday 31 December 2014
  • Friday 2 January 2015

The Student Centre

The Student Centre assists with matters relating to admissions, enrolments, HECS and domestic fees, class timetables, examinations, results and graduations. The Student Centre also issues documents including Academic Transcripts, letters and proof of enrolment.

If you are unable to complete your enquiry or self-administration task online, you can visit the Student Centre in person on Level 3 of the Jane Foss Russell Building or make an enquiry by phone or email.

When you visit the Student Centre in person, please ensure you have your student card, drivers licence, passport or other government issued photo identification with you.

 Student Centre Enquiries Counter and Call Centre  Opening times
Throughout the year   9am - 5pm Monday to Friday
Formal examination period (last 2 weeks of each semester)   8.30am - 5pm Monday to Friday
Saturday during formal exam period  8.30am - 2.30pm

Please note: on Wednesday 11 December the Student Centre will close at 12pm. We will re-open at 9am on Thursday 12 December.

International Services

International Services provides advice and assistance relating to academic programs and visa regulations for international students, as well as administrative services including admission and fee payment. To make an enquiry in person, visit International Services on Level 4 of the Jane Foss Russell Building (open 9am-5pm, Mon-Fri).


Your faculty provides information and advice about course requirements, applying for a leave of absence, credit for previous study or special consideration; and to change your subject choices (if you cannot change them online).

Student Affairs Unit

The Student Affairs Unit can advise on areas such as: the academic progression program, student misconduct and appeals against academic decisions.