Access to the University LMS (BB Learn)
What is a UniKey?
You can access the University LMS with your university issued UniKey and password. A UniKey account is the same username and password you use to access other University of Sydney services such as MyHRonline or your University of Sydney mail account.
The eLearning Helpdesk is not responsible for issuing UniKey accounts.
You will need to contact the Sydney eLearning Helpdesk for first time access to SEAMS (Sydney eLearning Account Management System) once you have been issued with a UniKey from ICT.
Request a UniKey
UniKey accounts are available for all full-time and part-time staff members. They are issued by ICT helpdesk. Casual staff can also request a Unikey account. UniKey generally consist of your first initial followed by the first 3 letters of your surname and 4 random numbers (e.g. abel4192). Staff members can request a more memorable UniKey if it is available.
Information on requesting a UniKey or requesting one can be found on the Ask Sydney – Staff site.
Reset your UniKey password
If you don’t know your UniKey, or have forgotten your password, go to any Access lab on campus. with photo ID and you will be issued with a new password on the spot. You can phone the ICT Helpdesk on 9351 6000 and reset your password over the phone, once you have answered proof of identity questions. Alternatively you can request a password reset to be mailed out to you.