Collaborate Support

First time users

Users need to meet minimum system requirements and have their desktop configured properly. Please check your system requirements at the support portal – go to First time users and follow the steps.

Try it out

Log in to the test room and experience Blackboard Collaborate as a participant. Note: Mac users will need to download and install the launcher.

Log in as a participant

If you are still having problems logging into the room, please see common issues encountered at the bottom of the page.

Guides and Resources

Getting Started

Mobile

Telephony

Collaborate tools

Common issues encountered by web conferencing users