File Names and Types
Blackboard has trouble with some special characters, so avoid using the characters # / ? < > \ : * | & ^ and " in the filename. Avoid spaces in your filenames. Use underscores instead. e.g: assignment_name_3.docx
If you use a Mac and the file does not have a three-letter extension, tick the show extension box when saving your file, or add one to the name. For example, add '.docx' on the end of Word documents, '.pdf' on the end of PDF documents, and '.xlsx' on the end of Excel files.
In total file sizes should not exceed 60Mb. If you are submitting multiple files please upload a zip folder with the files inside.
If you have trouble uploading your document, here are a couple of things to try:
- Log out, log in and try again. Sometimes the server gets overloaded or your Java can crash (this is a program that computers use to upload docs to web).
- Try a different browser (like Firefox or Chrome).
- If you already completed the assignment and clicked 'Submit' previously, you may be able to resubmit it a second time. Your lecturer will download the latest file you upload. If there is only one submission allowed for each assignment, you will need to contact your lecturer or the elearning helpdesk to 'allow' a second submission.
Use a text editor for drafting your submission
It's always a good idea to draft your discussion messages and assignment submissions into a 'rich text file' (.rtf) using a text editor like NotePad or Wordpad or TextEdit before cutting and pasting into the submission field.
- you won't lose any of your work if the browser crashes in the middle of your message or submission
- you will always have a backup copy of your work
- the LMS (Blackboard) will not time-out on your submission
Assignment submission box
Draft your answer in a text editor. If you are cutting and pasting into the assignment submission box, cut and paste from a rich text file( .rtf) file rather than from Microsoft Word.