Need help?

This section will help you find quick answers to questions about logging in or using a unit of study (uos) website in the University's Learning Management System (LMS). The list below will direct you towards self-help solutions.

Having trouble logging into the University LMS?

Go to the University LMS login page or follow these login instructions to log in.

How to get started with online and mobile learning.

Having trouble logging in? Forgotten or need to reset your UniKey?

Missing uos websites - changing or updating enrolment

Want to check or change your enrolment details?

Are you missing uos websites?

Do you have extra uos websites in your units of study list?

Problems inside your uos website - PDFs, recorded lectures and using the LMS

Is your browser asking for a plugin to view a PDF ? ASK Sydney has the full instructions.

Missing plugins for audio or video files?

Recorded lectures not playing because of pop-up blockers?

Where is my uos website content and menu?

Broken links? Missing content in your uos website?

How do I post a discussion message?

How do I submit an assignment or do a test online?

My computer crashed while taking an online test?

Where are the library eResources?