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Pop-up blockers

Pop-up blocking software is designed to block those annoying pop-up ads when you are using the Internet. Unfortunately, some pop-up blocking software will also treat new windows and tabs in your unit of study website as pop-up ads, and prevent them from opening. Check the software listed in the table below and if you have any of these programs installed on your computer, follow the instructions in Solutions to disable the pop-up blocking feature.

Add the following URLs associated with the university of Sydney to your browsers 'allowed' or trusted website list. This means that pop-ups from these URLs will be displayed in your browser.

  • Homepage for the university of Sydney website
    http://sydney.edu.au
  • LMS login page
    https://elearning.sydney.edu.au/webapps/portal/frameset.jsp
  • EchoPlayer for streamed recorded lectures
    https://view.streaming.sydney.edu.au:8443/ess/app

Your browser may have anti-flash blocker or ad-blocking settings, or an extension installed which is stopping the software from opening pop-up windows. If you have one or more of these blockers, you may not be able to open links or videos that pop-up in new windows.

These LMS tools can pop-up in new windows or tabs in your browser:

  • streamed lecture recordings
  • tests or Surveys
Do you have this software installed? Solutions
Norton Internet Security or
Norton AntiVirus software.
  1. From the start menu, go to Programs, and check for Norton.
  2. Open the program, and uncheck Turn on ad blocking.
  3. Restart your computer.
  4. Try the unit of study website again.
Internet Explorer 7 and 8,
for Windows
  1. Open Internet Explorer
  2. On the Tools menu, select Pop-up Blocker.
  3. Select the option Turn Off Pop-up Blocker.
  4. Restart your computer.
  5. Login to your unit of study website and try the link once more.
  6. To allow pop-ups just from the University LMS, locate Pop-up Blocker but this time select Pop-up Blocker Settings.
  7. In the Address of website to allow box, type the address (or URL) of the website you want to see pop-ups from (http://elearning.sydney.edu.au), and then click Add.
Firefox / Mozilla for Windows
  1. Open your browser
  2. On the Tools menu, select Options.
  3. Select the Content tab.
  4. Either untick the Block pop-up windows option or choose the Exceptions button and add the exception "http://elearning.sydney.edu.au".
  5. Save settings and restart your browser
  6. Try your unit of study website again.
Firefox / Mozilla for Mac
  1. Open your browser
  2. From the Firefox menu, select Preferences.
  3. Select the Content tab.
  4. Either untick the Block pop-up windows option or choose the Exceptions button and add the exception "http://elearning.sydney.edu.au".
  5. Save settings and restart your browser
  6. Try your unit of study website again.
Yahoo toolbar Turn off Pop-Up Blocker by clicking the Pop-Up Blocker menu and unchecking Enable Pop-Up Blocker.
Google toolbar To completely disable the pop-up blocker, open Toolbar Options and clear the checkbox next to pop-up blocker in the Accessories section. It is suggested that Google toolbar is not compatible with the present the University LMS software.
MSN toolbar Open Toolbar Options and deselect the check box next to Pop-up Guard.
Popup blocking applications
Pop-up stopper
Pop-up defender
Pop-up zapper
Ad-filter
STOPzilla
SpyBot
  1. From the start menu, go to Search and search your hard drive for any software with pop-up in the name and disable it.
  2. Go to the Control Panel and select Add/Remove programs.
  3. Look for the name of the program installed
  4. Select the program name and click Remove
  5. Follow any instructions you are given, then close Control Panel.
  6. Restart your computer.
  7. Try the unit of study website again.
File sharing programs http://www.popup-killer-review.com/rundetect.htm will show you if you have any spyware or pop-up blocking programs on your computer.
  • Once you have found the name of the program, you need to disable it when using the University LMS or uninstall the program.
  • If you are unsure about how to disable the program, free programs such as Bazooka or Ad-aware, available from http://www.downloads.com, can assist you.