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Hints for online tests

Make sure your browser is up to date – The Internet browsers supported by Blackboard are Chrome, Mozilla Firefox, Safari and Internet Explorer. In our experience, the Chrome and Mozilla Firefox browsers provide the most stable and stress-free user experience.

Make sure your computer is up-to-date – Mac users, run Software Update. PC users, be sure you are getting automatic updates. It’s a good idea to make sure your antivirus software is up to date as well, since spyware might interfere with your taking the test.

Make sure you have a reliable and fast Internet connection – If you lose your Internet connection you’ll be booted out of the test. If you must dial in, make sure call waiting is disabled on your phone. If you’re on campus, your best bet is a wired network connection, since Wi-Fi can be unstable. Consider using a lab or library computer to take your test if you normally use a wireless dongle. Access labs have machines all over campus that you can use.

Minimize interruptions – Turn off any browser pop-up blockers, instant messaging, social networking sites (Facebook/Twitter), email notification or other programs that may distract you from the test or interfere with it. To turn off the pop-up blocker on a PC:

  • Internet Explorer: Click Tools | Internet Options | Privacy
  • Firefox: Click Tools | Options | Web Features | uncheck Block Popup Windows
  • Safari: Click File | click Block Pop-Up Windows (to remove the tick)

To turn off the pop-up blocker on a MAC:

  • Firefox: Click Firefox | Preferences | Content | click Block Popup Windows (to remove the tick from the box)
  • Safari: Click Safari | click Block Pop-Up Windows (to remove the tick)

Plan your time– Give yourself time to take the test, accounting for any technical problems that may occur. Once you enter a test, do not leave the test or do anything else until you’re finished.

Commit your full attention to the test and don’t try to multitask.

Do not use your mobile to take the tests online. We recommend you use a fixed computer location.