EIE Research - Computing Support

IT Services

When you become a student or a staff at Sydney you will be given a UniKey account that will give you access to IT services around the university.

For students these services include free email, internet services both on and off campus, computer access labs and printing services.

The University also has site licensing software agreements for students plus there are computer stores on campus if you are looking to purchase any computer products.

Staff and postgraduate by research students can obtain computer quotes from the preferred university supliers.(UniKey is required)

Your UniKey account will also give you access to Blackboard which is the online teaching and learning environment.

Further information on accessing the IT services.

Email

Email adressess are in the format

name.surname@sydney.edu.au (staff and research postgraduates)

unikey@uni.sydney.edu.au (all students).

When you become a student you are automatically created the lifetime email unikey@uni.sydney.edu.au

Postgraduates by research can also request exchange email accounts of the format name.surname@sydney.edu.au, which could be beneficial for their research work.

You need to place a request with ICT Helpdesk for the setup of an exchange email account.

More details for IT assistance at IT services page.

IT Operations & Liaison

Rodica Popp (J13-414 1x6575) - IT Operations and Liaison Manager

There are a number of other support staff for the running of the laboratories.

Access to IT resources

If you're a postgraduate please discuss with your supervisor(s) your ICT requirements.

New postgraduates need to contact school main admin office first.

Please read the Conditions of Use of Computing Facilities.

Students and Staff

For all your computer queries

Call ICT helpdesk on x16000 (from internal phone lines) or 9351 6000 or email ICT helpdesk with details of your request (hardware, software, unikey, email, location, fault description).

x1600 is the fastest way to get your problem logged and solved. If your request is not answered in 2-3 days please contact Rodica Popp on x16575 with your ticket number.