Information Technology Services
Staff & Research Students
IT Services available in the School for Undergraduate and Coursework Students.
For all IT requests, incidents or problems:
Call (02) 9351 6000 (for urgent matters); or
Staff can use the ICT Self Service Portal (SSP) to log and review ICT help requests online; or
Email email@example.com (lowest priority)
- use your university email account
- provide as much information as possible including, student name, SID, Exchange or Sydney Mail address, location, yellow PC Asset ID (if available); or
Students can receive help from ICT staff by visiting one of the Access Labs.
In the school laboratories
- your first person to contact is the lab supervisor/officer;
- 8:00am - 9:00pm (Monday to Friday)