Frequently Asked Questions (FAQs)


Question: How do I know if my requisition has been saved?

Answer: A requisition has not been saved until the PeopleSoft assigns a Requisition ID.

Question: Who can approve requisitions?

Answer: Requisitions can only be approved by persons who have been granted a delegation of authority and can only authorise goods within their spend limit.

Question: What do I do if the supplier I want to use is not in PeopleSoft?

Answer: If the requisition is for under $500, then it is recommended to use your credit card to purchase. However if the supplier insists on a University Purchase Order; or if you know that the supplier will become a regular supplier of goods and services then complete a Vendor Create form and send to the Vendor Create officer.

Question: Where and when do I get a quotation waiver approved?

Answer: Procurement Services approve all quotation waivers. Quotation waivers should be attained before the requisition is created otherwise the requisition will be denied. To get a quotation waiver approved send your quotation waiver form to .

Question: How long does it take to create a Purchase Order?

Answer: Approved Requisitions are processed every 2 hours during the hours 10:00 am to 6:00 pm. From when the Requisition is selected for processing to the Purchase Order being despatched takes between 15 to 60 minutes.

Question: Do I need to have a suppliers invoice to create a receipt?

Answer: No you do not need to have a suppliers invoice to create a receipt. You can easily receipt goods if you only one of the following:-

  • PO Number
  • Requisition Name
  • Requisition ID

Question: The supplier has delivered the wrong /damaged goods, how should I proceed?

Answer: Call the supplier to have goods redelivered. Only receipt goods that are in a satisfactory condition.