Refund

Student Financials Statement Credit Balances

Please note that the following information only relates to Tuition Fee Payments for domestic students, including Sydney Summer School fee payments for units of study which are recognised for credit towards your course of study.

International student matters including refunds must be directed to the International Office.

Please refer to the respective Student Association at USU Online or department, school or faculty at Faculties & schools for any other monies paid for which you are eligible to receive a refund.

What will happen if I don't complete the Student Refund Request Form?

If your Student Financial Statement shows you have a credit balance, this means you have over paid Tuition Fees for your course of study at the University.

This is usually the result of changes to your pattern of enrolment where you have withdrawn, discontinued or been granted permission to defer your course of study, or individual units of study prior to the relevant session census date.

For Semester 1, the census date is 31 march.
For Semester 2, the census date is 31 August.
Please contact the Sydney Summer School for details on Summer and Winter School Session census dates.
For non standard teaching periods please contact the Faculty in which the unit of study is being offered.

Please remember it is your responsibility as a student to ensure your application to withdraw, discontinue or defer has been properly lodged and approved before the relevant session census date.

What are the Due Dates for submission of your request for a refund?

Semester 1 - 30 June
Semester 2 - 30 November

Am I able to get a refund of my Credit Balance?

The University is under an obligation to refund any excess fees paid. This excess is reflected by a credit balance on your statement of fees. You can access your statement at any time to view your balance through ‘MyUni’.

A credit balance may exist where students have completed their degrees and have not requested a refund for any overpayment of fees.

A credit balance CANNOT be rolled over if you have obtained a HECS-HELP loan or a FEE-HELP loan. You would need to request a refund of the overpaid fees.

There are two options available for a credit balance. You can either:-

Request for the overpayment to be refunded; or
Roll over the overpayment to the following semester/year.

Please note: Specific conditions apply to each of these options.

Option 1 - Credit Balance to be refunded

If you pay your fees by:-

Credit Card

The University must process your credit balance back to the originating credit card.

Complete Option "Refund to a Credit Card" on the Student Refund Request Form with the same credit card details your fees were paid with.

EFT

The University can credit the value of your credit balance directly to your nominated bank account.

Complete Option "Refund to Bank Account - EFT/TT" on the Student Refund Request Form

Cheque

The University can post the cheque to you.

Complete Option "Refund by Cheque/Bank Draft" on the Student Refund Request Form with your current mailing address.

In accordance with the Merchants Agreement a refund is paid back to the originating Credit Card. Thus if you are paying your fees by Credit Card, you are accepting our Refund Policy that in the event of a refund due and payable to you, it will be refunded back to your originating credit card.

Option 2 - Credit Balance Rolled Over

If you have a credit balance which you do not wish to be refunded, the excess can be rolled over to next semester. This reduces the liability of your next financial statement.

Rollover has to be applied by ticking Option "Roll Credit Balance to Next Semester" on the Student Refund Request Form.

For both these options, students MUST apply in writing. A Student Refund Request Form must be completed and signed for a refund to be processed.

Please submit the completed form to the Fees Office either by Fax or by Post:-

Fax:

+61 2 9351 5881

Mail:

Fees Office
Order to Cash
Margaret Telfer Building (K07)
The University of Sydney NSW 2006

Why is there a delay in the processing of my refund?

One of the conditions above in Options 1 and 2 has not been met.
Your personal details are not current under MyUni.
You have other existing debts (eg. student loans) with the University which must be settled before lodging your request for refund.

Who do I contact for more information?

Phone:

+61 2 9351 5222

Email:

Fax: