Where to get help

There are many places throughout the University to seek help and advice, and to ensure students have the best possible opportunity to achieve their academic, individual and social goals while studying.


Students who feel that they have personal or family issues which may impact negatively on their performance while on placement should contact either their Clinical Educator Coordinator for referral to the counsellor, or may approach the counsellor at Cumberland campus directly.

Typical problems for students on placement include balancing work and family, stress, interpersonal relationships, supervisor-student relations, anxiety about the workplace etc.

The Counselling Service is both free and confidential and students are encouraged to ask for help as early as possible before their placement begins. The counsellor can also provide support for students already on placement who find they are having problems, with afterhours appointments available or accessing counselling services by phone.

The counsellor on the Cumberland campus is located in Building A. Students wishing to make an appointment can phone Student Support Services Reception +61 2 9351 9638, or book an appointment directly by writing in a time slot on the grid in the counselling waiting room. Appointments outside normal hours can be made available if booked in advance for students on placement or who are studying part-time.

Remediation Programs

Students who are at risk of failing a placement are advised to make immediate contact with their Clinical Educator Coordinator in the Faculty. The Clinical Educator Coordinator will make contact with the student and the placement supervisor as soon as is practical and work together with them to develop and implement a remediation program for the student to provide as much reasonable opportunity for the student to meet the learning objectives.

Students that fail a clinical and professional fieldwork unit of study should discuss with their Clinical Educator Coordinator what strategies may need to be implemented before and/or during their next placement to maximise the placement experiences to provide the opportunity for students to meet their learning outcomes.

The Learning Centre

The Learning Centre helps students develop the generic learning and communication skills that are necessary for university study and beyond. The Centre is committed to helping students achieve their academic potential throughout their undergraduate and postgraduate studies.

Located on the Camperdown and Cumberland campuses, the Centre's program includes a wide range of workshops on study skills, academic reading and writing, oral communication skills and postgraduate writing and research skills. Other services include an individual learning program, a faculty-based program and access to online and print-based learning resources.

The Learning Centre can be found on the Ground Floor in Building A on the Cumberland Campus. The office is open Monday to Friday 9.00 am to 5.00 pm throughout the year.

Phone: +61 2 9351 9638
Fax: +61 2 9351 9635

Student Representation

The Students' Representative Council (SRC) at the University of Sydney is the organisation which represents undergraduates within the University and the wider community.

They provide a range of welfare services to University of Sydney undergraduates including help with: Students at Risk, Exclusions, Show Cause, Centrelink, Tenancy & more. They also provide a free legal service (excludes immigration advice).

Sydney University Postgraduate Representative Association (SUPRA) is the postgraduate student organisation at The University of Sydney and is run by postgraduates for postgraduates. SUPRA represents all postgraduates at the University of Sydney and all postgraduates can look to SUPRA for assistance with any issues that may confront them - both academically and personally - during the course of their candidature.

Issues of Harassment or Discrimination

All students and staff of the University of Sydney have a right to study or work in an environment that is free from harassment and discrimination.

A list of the Harassment and Discrimination Support Officers can be obtained by calling the Staff and Student Equal Opportunity Unit on +61 2 9351 2212 or access the EEO website. Copies of the University’s Harassment and Discrimination Prevention Policy and Resolution Procedure are also available.