Our team

ICT has over 300 staff in several locations across the University. Below is a high-level introduction to the different portfolios and what each of them are responsible for.

ICT Faculty Services

This group provides a conduit for communications to improve information and technology support for faculties, schools and related organisations.

The team manages relationships with the executive, management and technical staff including deans, heads of schools and computer support personnel. The group is also responsible for transitions into ICT Shared Services.

For a list of IT Managers, visit the Contact Us area of this site.

ICT Academic Services

Working closely with the Education, Research and International portfolios and the Provost, this team plans for, implements and supports ICT systems for learning and teaching, student administration, e-research and research management.

ICT Professional Services

This group develops, implements and supports ICT solutions for the University’s Professional Service Units as well as OGC, the office of the Vice Chancellor and the External Relations portfolio.

ICT Service Management

Provides the University’s ICT infrastructure, including the University Data Centre, networks, security, disaster recovery and training. ICT Helpdesk, and Desktop, Audiovisual and Field support are in this team.