Learning and teaching
ICT facilitates a rich learning and teaching environment by supporting students' experience of learning across physical and virtual environments. We deliver technologies to respond to the increasing demand for dynamic learning tools, and support teachers to effectively meet those needs by utilising our technology.
This includes the following services:
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Educational video production
We can provide expertise to teaching and research staff in the production of educational videos. The service is open to teaching and research staff who require quality video and audio content to improve their learning and teaching outcomes and enhance the student experience.
Our service includes the production of how-to-tutorial videos as well as educational documentaries, scripted dramas, interviews and overviews. Short how-to-tutorial videos are provided at no cost.
For longer more complex educational videos for coursework and/or non-profit research purposes, charges will apply based on our standard detailed subsidised budget, which we can supply. Our service does not include videos for promotional or marketing purposes.
What should I expect?
Key metric Target We aim to respond to this request: within 2 days We aim to set-up production meeting: within 1 week for in-scope projects We will deliver a project schedule in consultation with the client: within 1 week of the production meeting These times are dependent on clients availability and capacity to adhere to agreed schedules
How do I request this service?
To order this service please log a request. Please read our educational video production policy prior to making a request.
How do I get more information?
You can view a sample of our videos as well as take a look at our educational video production policy for tips before submitting a request.
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Record a lecture
The University uses a program called Echo360 to record lectures. It can be used to record the projected image displayed on the lecturer's left hand screen (this includes the lectern computer, laptop or visualiser) and audio from the lapel microphone (so it is important that you speak clearly and clip the microphone somewhere suitable such as your shirt collar).
To access and use Echo360 you will need a staff UniKey account. If you are a visiting lecture at the University you will need to ask the staff member who has organised your visit to arrange lecture recording for you.
To get started, visit the Ask Sydney - ICT website for more information.
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Organise a video or web conference
This service provides support for a range of conferencing services which enable staff and students at the University to participate in virtual lectures, meetings and presentations in real time.
This includes:
- Video, web and data conferencing
- Systems design & installation
- Booking facilities
- Set-up
- Instruction and user support
What should I expect?
Key metrics Target We aim to set up and test video conferences: within 5 working days We aim to create web conference logins: within 2 working days We aim to respond to requests relating to design, procuring or installing video conferencing technology: within 2 days We aim to respond to faults with an active conference: within 30 minutes How do I request this service?
To request this service please log a service request through the ICT Self Service portal. Select ICT Services > Audio visual > Video Conference Request OR Web Conference (Adobe Connect)-New user.
You can also request this service by contacting the ICT Helpdesk on +61(2) 9351 6000 (x16000).
How do I get more information?
You can obtain further information by visiting the Ask Sydney - ICT website.
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Get new AV technology in your teaching space
We can equip your teaching space with high quality audio visual technology to enhance your learning and teaching. We'll consult with you to ensure our cost effective AV equipment and systems matches your needs and budget.
Our service includes the design and consultation services as well as project coordination and quality assurance testing of AV installation contractor work. After project user support and training is also included.
For more detailed information on the types of AV systems we offer, see our standards brochure.
What should I expect?
Key metric Target We aim to respond to this request: within 2 working days We aim to provide an initial concept design and cost estimate for approval: within 3 weeks of the consultation meeting Additional details: The delivery time frame for the full AV design and installation of your space is dependent on the project size and scope, as well as the procurement and approval process. How do I request this service?
To order this service please log a request through the Self Service Portal (select ICT Services > Audio visual > General request).
How do I get more information?
For more information, contact the ICT Helpdesk on +61(2) 9351 6000 (menu option 2).
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Borrow AV equipment
We have audio visual (AV) equipment you can loan for learning and teaching purposes. Equipment available to loan includes:
- TurningPoint 'clicker' kits - 10 kits available with 60 keepads.
- DYI Digital video camera kits - 2 kits available, each with a radio mic and tripod.
- Portable Public Address (PA) systems - choose from a large PA with wireless handheld mic, medium PA with wireless handheld mic or small PA with wired mic.
- Portable audio recorders - choose from mp3 notetakers (5 available) or Zoom pros (2 available).
- Panel microphones - choose from goosenecks (4 available) or boundarys (5 available).
- Hand held 'roving' microphones - 5 kits available
Loans of AV equipment are provided at no cost to University staff for learning and teaching activities.
What should I expect?
Key metric Target We aim to respond to this request: within 2 hours We aim to complete this request: within 1 working day, subject to a minimum 24 hours booking notice Additional details: Equipment loan periods must be reasonable to support an equitable university wide service.
You must complete our Loan Authority Form when collecting AV equipment as well as provide a copy of photo ID, such as a staff card.How do I request this service?
Call 9351 6000 (option 2) to book equipment.
Pick-up & drop-off is from the AV Services office located at 163 Carslaw Building. A minimum of 24 hours notice is required and loans are subject to equipment availability. A Loan Authority Form must be completed as well as the provision of a picture ID on pick-up.
How do I get more information?
For more information, visit the Ask Sydney - ICT website.
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Use TurningPoint "clickers" to engage students
Enhance the learning experience using ‘clickers’ that engage students through interactivity. Employing hand-held keypad transmitters, audience feedback and responses can be graphed and displayed immediately or saved for later review.
The TurningPoint kit includes hand held keypads and a transmitter USB "dongle".
What should I expect?
Key metric Target We aim to respond to this request: within 2 hours We aim to complete this request: within 1 working day Additional details: At least 1 working day is requested and kits are subject to availability. How do I request this service?
Call 9351 6000 (option 2) to book equipment.
How do I get more information?
For more information, visit the TurningPoint website.If you need help using the kit take a look at our audience response kit video or contact us on 9351 6000 (option 2)
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Get AV assistance for your conference or presentation
You can request audio visual conference support. By requesting support, our staff will assist and supprt you in using our audio visual systems for your conference or presentation.
To request this assistance, please contact us on 9351 6000 and select menu option 2. Please note, we require at least seven days notice and it’s subject to staff availability and the provision of an RC code to cover AV staff overtime or penalty rates if applicable.