About ICT Training

At ICT Training we provide IT training services for all University staff:

• Face-to-face training in a number of key University administrative systems such as CMS, SharePoint, RIMS, configuring paid events using eventsPro
• Access to Microsoft IT Academy material
• Advice about other training resources

As new systems are introduced to the University we will include training information on this site. To find out about our schedule visit our courses section. The IT Skills matrix lists skills and training that might be relevant to you.

IT Training Advice

Need IT training - don't know what course to do? At a loss as to how to decide? ICT training can help. We run an open schedule of training for the common University administrative systems.

We also provide advice and recommendations for how best to address your training needs. Some of the things we can help you with include:

• Organising team training solutions
• Sourcing external trainers
• Developing self-help IT support materials

ICT Projects

ICT Training provides services to ICT Projects including:

• ICT project training needs analysis,
• Development of training strategies and
• Delivery of project training

Documentation services

ICT Training also provides additional services in the following areas:

• Development of user guides, quick reference guides, and application contextual help
• ICT Training and support materials
• Advice regarding writing support materials