Requests and recalls




Requesting items that are on loan

University of Sydney staff and students can request an item that is on loan to another borrower.
You will receive an email when it is ready to pick up. You will have 4 days to collect most items, 7 days for Storage items.


Request items via the library catalogue:

  1. Find the item in the Catalogue
  2. Click on the Request button located at the top or bottom of the screen
  3. Enter your unikey and pin or your name and borrowers number
  4. Choose a library to collect the item from. If you do not choose a library your request will not be successful.
  5. Click on the circle button next to the item you want
  6. Click on the REQUEST SELECTED ITEM button
  7. If the request is successful you will receive the message: Your request for this item has been sent to the library
  8. You can log into MyLoans to check if your requested book is available for pickup or to cancel a request

Problems requesting more than one volume of a title/series: There is currently a problem with requesting items that were published as a number of volumes, parts or sections. If your request is not successful, please ask Library staff to request the item for you.







Requesting items from another campus (Intercampus loans) or from Storage

  • Intercampus loans are available only to students and staff of the University of Sydney.
  • Items held in our Storage facility are available to all University of Sydney Library card holders.

You may request an item be transferred from another campus if there is no copy available on your campus - refer to the table below.

We will notify you by email when the item is ready to pick up.

For journal articles held on another campus: Postgraduate students and staff may request via the Document Delivery Service.


Camperdown /Darlington Campus

Fisher Library
Law Library
Medical Library
Schaeffer Fine Arts Library*
The SciTech Library

Camden Campus

Camden Library
Surry Hills Campus

Dentistry Library
Cumberland Campus

Health Sciences Library
Sydney College of
the Arts Campus


Sydney College of the Arts Library
Sydney Conservatorium
of Music Campus


Conservatorium Library**
Mallett Street Campus

Nursing Library

* Schaeffer Fine Arts Library is a Reference Library - no loans or recalls are permitted.

** Some Conservatorium High School Library items are restricted to Conservatorium High School student use only

 

How to request items from another campus or from Storage:

  1. Find the item in the Catalogue
  2. Click on the Request button located at the top or bottom of the screen
  3. Enter your unikey and pin or your name and borrowers number
  4. Choose a library to collect the item from. If you do not choose a library your request will not be successful.
  5. Click on the circle button next to the item you want
  6. Click on the REQUEST SELECTED ITEM button
  7. If the request is successful you will receive the message: Your request for this item has been sent to the library

If another copy of the same item is available on your campus, excluding if the other copy is in 2 Hour collection, the request will not be accepted and you will receive the following message: Sorry, request not accepted Local copy is available.

 

You will receive an email when it is ready to pick up. You will have 4 days to collect most items, 7 days for Storage items.

 

NB.   Problems requesting more than one volume of a title/series: There is currently a problem with requesting items that were published as a number of volumes, parts or sections. If your request is not successful, please ask Library staff to request the item for you.



Recalls

Another borrower may request an item that is currently on loan to you. When this happens, you will receive a recall notice by email, notifying you that the item has been requested by another borrower.  Check the due date on the notice, as it may have changed.

Recalled loans must be returned within 7 days, unless the due date is earlier.

Overdue recalled items incur a fine of $10 per day until returned.
Note: Library emails are provided as a convenience and do not replace your responsibility to check your MyLoans record


Items that cannot be requested

Items cannot be requested if:

  • another copy of the same item is available on your campus (except if the same item is in a 2 Hour collection)
  • it is a 2 Hour Collection, Rare Book, Reference or Not For Loan item
  • your card is blocked or your fine total has reached $30.00