Associate Professor Christine Jorm

Honorary Associate Professor
Faculty Administration / Education Office


Map

Biographical details

I have doctorates in neuropharmacology and sociology and am a Fellow of the Australian and New Zealand College of Anaesthetists. I practiced as an anaesthetist for more than 15 years before my interest in quality assurance led to full time work in patient safety and quality. I was recruited as a foundation staff member for the Australian Commission on Safety and Quality in Health Care in 2006 and was responsible for providing specialist safety and quality advice.

I moved to Sydney University in January 2010 and headed the professionalism theme of the medical program for several years and implemented a number of educational innovations while in this role. Most recently, my focus has been on interprofessional education, again innovating with a great interprofessional academic team. In June 2016 I transitioned from full time employment to an honorary role to enable me to again pursue healthcare policy work.

I have published on a broad range of safety and quality topics, health policy, medical culture and medical and interprofessional education. I remain an active member of several research teams and currently have two PhD students enrolled.

Research interests

Medical culture, organisational culture, safety and quality, healthcare communication, peer assessment, professionalism, interprofessional education and practice, simulation, infection control practice, videoethnography, the human factors associated with mobile phone use, meaningful measurement of health care quality and use of healthcare data to improve care.

PhD Students

  • A/Prof Paul McGurgan UWA, co-supervisors Tony Celenza and Jan Dickinson: What factors influence judgements about medical students' professional behavior? Commenced 2106
  • Dr Nancy Sturman UQ, co-supervisor Malcolm Parker: Peer assessment in the transition from medical student to junior doctor. Commenced 2106
  • Umatul Khoiriyah, co-supervisor Chris Roberts: Self-assessment in Problem Based Learning in Medical Education, Awarded October 2016

Selected grants

2017

  • Communicating with older people across transition points of care; Manias E, Bucknall T, Woodward-Kron R, Hughes C, Jorm C; Australian Research Council (ARC)/Discovery Projects (DP).

2015

  • Implementation and evaluation of a practical and fully scalable interprofessional education (IPE) initiative for health students; Jorm C, Gordon C, Roberts C, Nisbet G, Chen T; DVC Education/Large Educational Innovation Grant.

2014

  • Implementation and evaluation of a practical, scalable interprofessional learning (IPL) initiative for health students using an innovative video assessment task; Jorm C, Roberts C, Gordon C, Chen T, Nisbet G; DVC Education/Large Educational Innovation Grant.
  • Implementation and evaluation of a practical, scalable interprofessional learning (IPL) initiative for health students using an innovative video assessment task; Gordon C, Jorm C, Nisbet G, Chen T, Roberts C; DVC Education/Large Educational Innovation Grant.
  • Implementation and evaluation of a practical, scalable interprofessional learning (IPL) initiative for health students using an innovative video assessment task; Nisbet G, Chen T, Gordon C, Jorm C; DVC Education/Large Educational Innovation Grant.
  • Implementation and evaluation of a practical, scalable interprofessional learning (IPL) initiative for health students using an innovative video assessment task; Chen T, Nisbet G, Gordon C, Jorm C; DVC Education/Large Educational Innovation Grant.

2013

  • Using patient experiences of adverse events to improve health service delivery and practice.; Walton M, Iedema R, Manias E, Kelly P, Smith-Merry J, Jorm C; National Health and Medical Research Council (NHMRC)/Project Grants.

2010

  • Strengthening frontline clinicians infection control: A multi-method study to reduce MRSA infection and transmission; Iedema R, Gilbert G, Hooker L, O'Sullivan M, Jorm C; National Health and Medical Research Council (NHMRC)/Project Grants.

Selected publications

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Books

  • Jorm, C. (2012). Reconstructing Medical Practice: Engagement, Professionalism and Critical Relationships in Health Care. Farnham: Gower Publishing Company. [More Information]
  • Jorm, C., Yee, K., Wakefield, J., Schmiede, A., Pirone, C., Newell, S., Manias, E., Hatten-Masterson, S., Chaboyer, W., Carter, J., et al (2009). OSSIE Guide to Clinical Handover Improvement: For clinician-leaders and managers. Darlinghurst, Australia: ACSQHC: Australian Commission on Safety and Quality in Health.

Book Chapters

  • Lancman, B., Jorm, C. (2015). Taking the heat in critical situations: being aware, assertive and heard. In Rick Iedema, Donella Piper, Marie Manidis (Eds.), Communicating Quality and Safety in Health Care, (pp. 268-279). Melbourne: Cambridge University Press.
  • Jorm, C., Iedema, R., Sorensen, R., Piper, D. (2008). Co-producing care. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 105-120). Australia: Elsevier Australia.
  • Jorm, C., Banks, M., Twohill, S. (2008). The changing dynamic of policy and practice in Australian healthcare. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 193-210). Australia: Elsevier Australia.
  • Jorm, C., Travaglia, J., Iedema, R. (2007). Why don't doctors engage with the system? In Rick Iedema (Eds.), The Discourse of Hospital Communication, (pp. 222-243). Palgrave Macmillan.
  • Jorm, C., Whelan, A., Nugus, P., Braithwaite, J., Iedema, R. (2005). Clinical governance: complexities and promises. In Pauline Stanton, Eileen Willis, and Suzanne Young (Eds.), Workplace Reform in the Healthcare Industry: Lessons, Challenges and Implications, (pp. 253-278). United States: Palgrave Macmillan.

Journals

  • Hor, S., Hooker, L., Iedema, R., Wyer, M., Gilbert, G., Jorm, C., O'Sullivan, M. (2017). Beyond hand hygiene: a qualitative study of the everyday work of preventing cross-contamination on hospital wards. BMJ Quality and Safety, 26(7), 552-558. [More Information]
  • Wyer, M., Iedema, R., Hor, S., Jorm, C., Hooker, L., Gilbert, G. (2017). Patient involvement can affect clinicians� perspectives and practices of infection prevention and control: A �post-qualitative� study using video-reflexive ethnography. International Journal of Qualitative Methods, 16(1), 1-10. [More Information]
  • Walton, M., Harrison, R., Kelly, P., Smith-Merry, J., Manias, E., Jorm, C., Iedema, R. (2017). Patients' reports of adverse events: a data linkage study of Australian adults aged 45 years and over. BMJ Quality and Safety, 26(9), 743-750. [More Information]
  • Roberts, C., Jorm, C., Gentilcore, S., Crossley, J. (2017). Peer assessment of professional behaviours in problem-based learning groups. Medical Education, 51(4), 390-400. [More Information]
  • Roper, L., Jorm, C. (2017). Please leave your phone outside: Policymakers and medical app providers are encouraging patient participation, but doctors in the consult room are not. BMJ Innovations, 3(2), 65-70. [More Information]
  • Jorm, C., Roberts, C., Lim, R., Roper, J., Skinner, C., Robertson, J., Gentilcore, S., Osomanski, A. (2016). A large-scale mass casualty simulation to develop the non-technical skills medical students require for collaborative teamwork. BMC Medical Education, 16(1), 1-10. [More Information]
  • Gordon, C., Jorm, C., Shulruf, B., Weller, J., Currie, J., Lim, R., Osomanski, A. (2016). Development of a self-assessment teamwork tool for use by medical and nursing students. BMC Medical Education, 16(1), 1-7. [More Information]
  • Nisbet, G., Gordon, C., Jorm, C., Chen, T. (2016). Influencing student attitudes through a student-directed interprofessional learning activity: A pilot study. International Journal of Practice-based Learning in Health and Social Care, 4(1), 1-15. [More Information]
  • Roper, L., Foster, K., Garlan, K., Jorm, C. (2016). The challenge of authenticity for medical students. The Clinical Teacher, 13(2), 130-133. [More Information]
  • Jorm, C., Nisbet, G., Roberts, C., Gordon, C., Gentilcore, S., Chen, T. (2016). Using complexity theory to develop a student-directed interprofessional learning activity for 1220 healthcare students. BMC Medical Education, 16(1), 1-15. [More Information]
  • Iedema, R., Hor, S., Wyer, M., Gilbert, G., Jorm, C., Hooker, L., O'Sullivan, M. (2015). An innovative approach to strengthening health professionals’ infection control and limiting hospital-acquired infection: video-reflexive ethnography. BMJ Innovations, 1(4), 157-162. [More Information]
  • Khoiriyah, U., Roberts, C., Jorm, C., Van Der Vleuten, C. (2015). Enhancing students' learning in problem based learning: Validation of a self-assessment scale for active learning and critical thinking. BMC Medical Education, 15(1), 1-8. [More Information]
  • Wyer, M., Jackson, D., Iedema, R., Hor, S., Gilbert, G., Jorm, C., Hooker, L., O'Sullivan, M., Carroll, K. (2015). Involving patients in understanding hospital infection control using visual methods. Journal of Clinical Nursing, 24(11-12), 1718-1729. [More Information]
  • Jorm, C., Parker, M. (2015). Medical leadership is the New Black: Or is it? Australian Health Review, 39(2), 217-219. [More Information]
  • Walton, M., Jorm, C., Smith-Merry, J., Harrison, R., Manias, E., Iedema, R., Kelly, P. (2014). Using patients' experiences of adverse events to improve health service delivery and practice: protocol of a data linkage study of Australian adults age 45 and above. BMJ Open, 4, 1-7. [More Information]
  • Jorm, C. (2012). Are the checkers bored? - The need to develop better routines for checking anaesthesia delivery systems. Anaesthesia and Intensive Care, 40(6), 925-926. [More Information]
  • Jorm, C., O'Sullivan, G. (2012). Laptops and smartphones in the operating theatre - how does our knowledge of vigilance, multi-tasking and anaesthetist performance help us in our approach to this new distraction? Anaesthesia and Intensive Care, 40(1), 71-78. [More Information]
  • Jorm, C., Frommer, M. (2011). Government plans for public reporting of performance data in health care: the case for. Medical Journal of Australia, 195(1), 40-40. [More Information]
  • Jackson, T., Nghiem, H., Rowell, D., Jorm, C., Wakefield, J. (2011). Marginal costs of hospital-acquired conditions: Information for priority-setting for patient safety programmes and research. Journal of Health Services Research & Policy, 16(3), 141-146. [More Information]
  • Katelaris, A., Jorm, C. (2011). Solving the problems of practice-based education. Medical Journal of Australia, 195(4), 163-163.
  • Rowell, D., Nghiem, H., Jorm, C., Jackson, T. (2010). How different are complications that affect the older adult inpatient? BMJ Quality and Safety, 19(6), e34-1-e34-5. [More Information]
  • Jorm, C. (2010). Patient safety: Time for a transformational change in medical education. Medical Journal of Australia, 193(8), 487-488. [More Information]
  • Jorm, C. (2010). Patient safety: time for a transformational change in medical education. Comment. Medical Journal of Australia, 193(8), 487-488. [More Information]
  • Jackson, T., Michel, J., Roberts, R., Jorm, C., Wakefield, J. (2009). A classification of hospital-acquired diagnoses for use with routine hospital data. Medical Journal of Australia, 191(10), 544-548. [More Information]
  • Baggoley, C., Curtis, I., Dunbar, N., Jorm, C. (2009). A conversation about health care safety and quality. Medical Journal of Australia, 191(1), 7-8. [More Information]
  • Iedema, R., Jorm, C., Wakefield, J., Ryan, C. (2009). A new structure of attention? Open disclosure of clinical errors to patients and families. Journal of Language and Social Psychology, 28, 139-157.
  • Iedema, R., Jorm, C., Lum, M. (2009). Affect is central to patient safety: The horror stories of young anaesthetists. Social Science and Medicine, 69(12), 1750-1756. [More Information]
  • Jorm, C., White, S., Kaneen, T. (2009). Clinical handover: critical communications. Medical Journal of Australia, 190(11), S108-9. [More Information]
  • Wakefield, J., Jorm, C. (2009). Patient safety - a balanced measurement framework. Australian Health Review, 33(3), 382-9. [More Information]
  • Jorm, C., Dunbar, N., Sudano, L., Travaglia, J. (2009). Should patient safety be more patient centred? Australian Health Review, 33(3), 390-399. [More Information]
  • Jorm, C., White, S. (2009). Using research to make health care safer. Australian Health Review, 33(3), 400-407. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J. (2008). Managing the scope and impact of root cause analysis recommendations. Journal of Health Organization and Management, 22(6), 569-585. [More Information]
  • Iedema, R., Sorensen, R., Manias, E., Tuckett, A., Piper, D., Mallock, N., Williams, A., Jorm, C. (2008). Patients' and family members' experiences of open disclosure following adverse events. International Journal for Quality in Health Care, 20(6), 421-432. [More Information]
  • Iedema, R., Mallock, N., Sorensen, R., Manias, E., Tuckett, A., Williams, A., Perrott, B., Brownhill, S., Piper, D., Hor, S., et al (2008). The National Open Disclosure Pilot: evaluation of a policy implementation initiative. Medical Journal of Australia, 188(7), 397-400. [More Information]
  • Braithwaite, J., Westbrook, M., Travaglia, J., Iedema, R., Mallock, N., Long, D., Nugus, P., Forsyth, R., Jorm, C., Pawsey, M. (2007). Are health systems changing in support of patient safety?: A multi-methods evaluation of education, attitudes and practice. International Journal of Health Care Quality Assurance, 20(7), 585-601. [More Information]
  • Westbrook, M., Braithwaite, J., Travaglia, J., Long, D., Jorm, C., Iedema, R. (2007). Promoting safety: longer-term responses of three health professional groups to a safety improvement programme. International Journal of Health Care Quality Assurance, 20(7), 555-571. [More Information]
  • Braithwaite, J., Iedema, R., Jorm, C. (2007). Trust, communication, theory of mind and the social brain hypothesis: deep explanations for what goes wrong in health care. Journal of Health Organization and Management, 21, 353-367. [More Information]
  • Braithwaite, J., Westbrook, J., Pawsey, M., Greenfield, D., Naylor, J., Iedema, R., Runciman, W., Redman, S., Jorm, C., Robinson, M., Gibberd, R., et al (2006). A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research, 6(12 September 2006), 113-1-113-10. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J., Travaglia, J., Lum, M. (2006). A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity. Social Science and Medicine, 63(5), 1201-1212. [More Information]
  • Iedema, R., Flabouris, A., Grant, S., Jorm, C. (2006). Narrativizing errors of care: critical incident reporting in clinical practice. Social Science and Medicine, 62(1), 134-144. [More Information]
  • Iedema, R., Jorm, C., Long, D., Braithwaite, J., Travaglia, J., Westbrook, M. (2006). Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Social Science and Medicine, 62(7), 1605-1615. [More Information]
  • Jorm, C., Kam, P. (2004). Does medical culture limit doctors’ adoption of quality improvement? Lessons from Camelot. Journal of Health Services Research & Policy, 9(4), 248-251. [More Information]

Conferences

  • Nisbet, G., Jorm, C., Roberts, C., Gordon, C., Chen, T., Gentilcore, S. (2016). Peer assessment in a large scale interprofessional learning activity. OTTAWA International Conference, Perth 19-23 March 2016.

2017

  • Hor, S., Hooker, L., Iedema, R., Wyer, M., Gilbert, G., Jorm, C., O'Sullivan, M. (2017). Beyond hand hygiene: a qualitative study of the everyday work of preventing cross-contamination on hospital wards. BMJ Quality and Safety, 26(7), 552-558. [More Information]
  • Wyer, M., Iedema, R., Hor, S., Jorm, C., Hooker, L., Gilbert, G. (2017). Patient involvement can affect clinicians� perspectives and practices of infection prevention and control: A �post-qualitative� study using video-reflexive ethnography. International Journal of Qualitative Methods, 16(1), 1-10. [More Information]
  • Walton, M., Harrison, R., Kelly, P., Smith-Merry, J., Manias, E., Jorm, C., Iedema, R. (2017). Patients' reports of adverse events: a data linkage study of Australian adults aged 45 years and over. BMJ Quality and Safety, 26(9), 743-750. [More Information]
  • Roberts, C., Jorm, C., Gentilcore, S., Crossley, J. (2017). Peer assessment of professional behaviours in problem-based learning groups. Medical Education, 51(4), 390-400. [More Information]
  • Roper, L., Jorm, C. (2017). Please leave your phone outside: Policymakers and medical app providers are encouraging patient participation, but doctors in the consult room are not. BMJ Innovations, 3(2), 65-70. [More Information]

2016

  • Jorm, C., Roberts, C., Lim, R., Roper, J., Skinner, C., Robertson, J., Gentilcore, S., Osomanski, A. (2016). A large-scale mass casualty simulation to develop the non-technical skills medical students require for collaborative teamwork. BMC Medical Education, 16(1), 1-10. [More Information]
  • Gordon, C., Jorm, C., Shulruf, B., Weller, J., Currie, J., Lim, R., Osomanski, A. (2016). Development of a self-assessment teamwork tool for use by medical and nursing students. BMC Medical Education, 16(1), 1-7. [More Information]
  • Nisbet, G., Gordon, C., Jorm, C., Chen, T. (2016). Influencing student attitudes through a student-directed interprofessional learning activity: A pilot study. International Journal of Practice-based Learning in Health and Social Care, 4(1), 1-15. [More Information]
  • Nisbet, G., Jorm, C., Roberts, C., Gordon, C., Chen, T., Gentilcore, S. (2016). Peer assessment in a large scale interprofessional learning activity. OTTAWA International Conference, Perth 19-23 March 2016.
  • Roper, L., Foster, K., Garlan, K., Jorm, C. (2016). The challenge of authenticity for medical students. The Clinical Teacher, 13(2), 130-133. [More Information]
  • Jorm, C., Nisbet, G., Roberts, C., Gordon, C., Gentilcore, S., Chen, T. (2016). Using complexity theory to develop a student-directed interprofessional learning activity for 1220 healthcare students. BMC Medical Education, 16(1), 1-15. [More Information]

2015

  • Iedema, R., Hor, S., Wyer, M., Gilbert, G., Jorm, C., Hooker, L., O'Sullivan, M. (2015). An innovative approach to strengthening health professionals’ infection control and limiting hospital-acquired infection: video-reflexive ethnography. BMJ Innovations, 1(4), 157-162. [More Information]
  • Khoiriyah, U., Roberts, C., Jorm, C., Van Der Vleuten, C. (2015). Enhancing students' learning in problem based learning: Validation of a self-assessment scale for active learning and critical thinking. BMC Medical Education, 15(1), 1-8. [More Information]
  • Wyer, M., Jackson, D., Iedema, R., Hor, S., Gilbert, G., Jorm, C., Hooker, L., O'Sullivan, M., Carroll, K. (2015). Involving patients in understanding hospital infection control using visual methods. Journal of Clinical Nursing, 24(11-12), 1718-1729. [More Information]
  • Jorm, C., Parker, M. (2015). Medical leadership is the New Black: Or is it? Australian Health Review, 39(2), 217-219. [More Information]
  • Lancman, B., Jorm, C. (2015). Taking the heat in critical situations: being aware, assertive and heard. In Rick Iedema, Donella Piper, Marie Manidis (Eds.), Communicating Quality and Safety in Health Care, (pp. 268-279). Melbourne: Cambridge University Press.

2014

  • Walton, M., Jorm, C., Smith-Merry, J., Harrison, R., Manias, E., Iedema, R., Kelly, P. (2014). Using patients' experiences of adverse events to improve health service delivery and practice: protocol of a data linkage study of Australian adults age 45 and above. BMJ Open, 4, 1-7. [More Information]

2012

  • Jorm, C. (2012). Are the checkers bored? - The need to develop better routines for checking anaesthesia delivery systems. Anaesthesia and Intensive Care, 40(6), 925-926. [More Information]
  • Jorm, C., O'Sullivan, G. (2012). Laptops and smartphones in the operating theatre - how does our knowledge of vigilance, multi-tasking and anaesthetist performance help us in our approach to this new distraction? Anaesthesia and Intensive Care, 40(1), 71-78. [More Information]
  • Jorm, C. (2012). Reconstructing Medical Practice: Engagement, Professionalism and Critical Relationships in Health Care. Farnham: Gower Publishing Company. [More Information]

2011

  • Jorm, C., Frommer, M. (2011). Government plans for public reporting of performance data in health care: the case for. Medical Journal of Australia, 195(1), 40-40. [More Information]
  • Jackson, T., Nghiem, H., Rowell, D., Jorm, C., Wakefield, J. (2011). Marginal costs of hospital-acquired conditions: Information for priority-setting for patient safety programmes and research. Journal of Health Services Research & Policy, 16(3), 141-146. [More Information]
  • Katelaris, A., Jorm, C. (2011). Solving the problems of practice-based education. Medical Journal of Australia, 195(4), 163-163.

2010

  • Rowell, D., Nghiem, H., Jorm, C., Jackson, T. (2010). How different are complications that affect the older adult inpatient? BMJ Quality and Safety, 19(6), e34-1-e34-5. [More Information]
  • Jorm, C. (2010). Patient safety: Time for a transformational change in medical education. Medical Journal of Australia, 193(8), 487-488. [More Information]
  • Jorm, C. (2010). Patient safety: time for a transformational change in medical education. Comment. Medical Journal of Australia, 193(8), 487-488. [More Information]

2009

  • Jackson, T., Michel, J., Roberts, R., Jorm, C., Wakefield, J. (2009). A classification of hospital-acquired diagnoses for use with routine hospital data. Medical Journal of Australia, 191(10), 544-548. [More Information]
  • Baggoley, C., Curtis, I., Dunbar, N., Jorm, C. (2009). A conversation about health care safety and quality. Medical Journal of Australia, 191(1), 7-8. [More Information]
  • Iedema, R., Jorm, C., Wakefield, J., Ryan, C. (2009). A new structure of attention? Open disclosure of clinical errors to patients and families. Journal of Language and Social Psychology, 28, 139-157.
  • Iedema, R., Jorm, C., Lum, M. (2009). Affect is central to patient safety: The horror stories of young anaesthetists. Social Science and Medicine, 69(12), 1750-1756. [More Information]
  • Jorm, C., White, S., Kaneen, T. (2009). Clinical handover: critical communications. Medical Journal of Australia, 190(11), S108-9. [More Information]
  • Jorm, C., Yee, K., Wakefield, J., Schmiede, A., Pirone, C., Newell, S., Manias, E., Hatten-Masterson, S., Chaboyer, W., Carter, J., et al (2009). OSSIE Guide to Clinical Handover Improvement: For clinician-leaders and managers. Darlinghurst, Australia: ACSQHC: Australian Commission on Safety and Quality in Health.
  • Wakefield, J., Jorm, C. (2009). Patient safety - a balanced measurement framework. Australian Health Review, 33(3), 382-9. [More Information]
  • Jorm, C., Dunbar, N., Sudano, L., Travaglia, J. (2009). Should patient safety be more patient centred? Australian Health Review, 33(3), 390-399. [More Information]
  • Jorm, C., White, S. (2009). Using research to make health care safer. Australian Health Review, 33(3), 400-407. [More Information]

2008

  • Jorm, C., Iedema, R., Sorensen, R., Piper, D. (2008). Co-producing care. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 105-120). Australia: Elsevier Australia.
  • Iedema, R., Jorm, C., Braithwaite, J. (2008). Managing the scope and impact of root cause analysis recommendations. Journal of Health Organization and Management, 22(6), 569-585. [More Information]
  • Iedema, R., Sorensen, R., Manias, E., Tuckett, A., Piper, D., Mallock, N., Williams, A., Jorm, C. (2008). Patients' and family members' experiences of open disclosure following adverse events. International Journal for Quality in Health Care, 20(6), 421-432. [More Information]
  • Jorm, C., Banks, M., Twohill, S. (2008). The changing dynamic of policy and practice in Australian healthcare. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 193-210). Australia: Elsevier Australia.
  • Iedema, R., Mallock, N., Sorensen, R., Manias, E., Tuckett, A., Williams, A., Perrott, B., Brownhill, S., Piper, D., Hor, S., et al (2008). The National Open Disclosure Pilot: evaluation of a policy implementation initiative. Medical Journal of Australia, 188(7), 397-400. [More Information]

2007

  • Braithwaite, J., Westbrook, M., Travaglia, J., Iedema, R., Mallock, N., Long, D., Nugus, P., Forsyth, R., Jorm, C., Pawsey, M. (2007). Are health systems changing in support of patient safety?: A multi-methods evaluation of education, attitudes and practice. International Journal of Health Care Quality Assurance, 20(7), 585-601. [More Information]
  • Westbrook, M., Braithwaite, J., Travaglia, J., Long, D., Jorm, C., Iedema, R. (2007). Promoting safety: longer-term responses of three health professional groups to a safety improvement programme. International Journal of Health Care Quality Assurance, 20(7), 555-571. [More Information]
  • Braithwaite, J., Iedema, R., Jorm, C. (2007). Trust, communication, theory of mind and the social brain hypothesis: deep explanations for what goes wrong in health care. Journal of Health Organization and Management, 21, 353-367. [More Information]
  • Jorm, C., Travaglia, J., Iedema, R. (2007). Why don't doctors engage with the system? In Rick Iedema (Eds.), The Discourse of Hospital Communication, (pp. 222-243). Palgrave Macmillan.

2006

  • Braithwaite, J., Westbrook, J., Pawsey, M., Greenfield, D., Naylor, J., Iedema, R., Runciman, W., Redman, S., Jorm, C., Robinson, M., Gibberd, R., et al (2006). A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research, 6(12 September 2006), 113-1-113-10. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J., Travaglia, J., Lum, M. (2006). A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity. Social Science and Medicine, 63(5), 1201-1212. [More Information]
  • Iedema, R., Flabouris, A., Grant, S., Jorm, C. (2006). Narrativizing errors of care: critical incident reporting in clinical practice. Social Science and Medicine, 62(1), 134-144. [More Information]
  • Iedema, R., Jorm, C., Long, D., Braithwaite, J., Travaglia, J., Westbrook, M. (2006). Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Social Science and Medicine, 62(7), 1605-1615. [More Information]

2005

  • Jorm, C., Whelan, A., Nugus, P., Braithwaite, J., Iedema, R. (2005). Clinical governance: complexities and promises. In Pauline Stanton, Eileen Willis, and Suzanne Young (Eds.), Workplace Reform in the Healthcare Industry: Lessons, Challenges and Implications, (pp. 253-278). United States: Palgrave Macmillan.

2004

  • Jorm, C., Kam, P. (2004). Does medical culture limit doctors’ adoption of quality improvement? Lessons from Camelot. Journal of Health Services Research & Policy, 9(4), 248-251. [More Information]

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