Associate Professor Christine Jorm

Associate Professor & Associate Dean (Professionalism)
Medical Education, Office of Medical Education

Telephone + 61 2 9036 3359

Map

Biographical details

Associate Professor Christine Jorm is coordinator of the Professional and Personal Development Theme of the medical program. Christine practiced as an anaesthetist for more than 15 years before her interest in quality assurance led to full time work in patient safety and quality. She was recruited as a foundation staff member when the Australian Commission on Safety and Quality in Health Care was established in 2006 and was responsible for providing specialist safety and quality advice on all aspects of the Commission's work - with special responsibility for Open Disclosure and Clinical Handover - until moving to Sydney University in January 2010. Dr Jorm has doctorates in neuropharmacology and sociology and is a Fellow of the Australian and New Zealand College of Anaesthetists. She has published on a broad range of safety and quality topics, health policy and medical culture. Her 2012 book "Reconstructing Medical Practice - Engagement, Professionalism and Critical Relationships in Health Care" is now available from Gower. One of the issues central to this text is the difficulty doctors have in speaking or acting to control or influence the behaviour of colleagues.

Research interests

Medical culture, organisational culture, safety and quality, healthcare communication, peer assessment, professionalism, interprofessional education and practice, meaningful measurement of health care quality and use of healthcare data to improve care.

Selected grants

2010

  • Strengthening frontline clinicians infection control: A multi-method study to reduce MRSA infection and transmission; Iedema R, Gilbert G, Hooker C, O'Sullivan M, Jorm C; National Health and Medical Research Council (NHMRC)/Project Grants.

Selected publications

Download citations: PDF RTF Endnote

Books

  • Jorm, C. (2012). Reconstructing Medical Practice: Engagement, Professionalism and Critical Relationships in Health Care. Farnham: Gower Publishing Company.
  • Jorm, C., Yee, K., Wakefield, J., Schmiede, A., Pirone, C., Newell, S., Manias, E., Hatten-Masterson, S., Chaboyer, W., Carter, J., et al (2009). OSSIE Guide to Clinical Handover Improvement: For clinician-leaders and managers. Darlinghurst, Australia: ACSQHC: Australian Commission on Safety and Quality in Health.

Book Chapters

  • Jorm, C., Iedema, R., Sorensen, R., Piper, D. (2008). Co-producing care. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 105-120). Australia: Elsevier Australia.
  • Jorm, C., Banks, M., Twohill, S. (2008). The changing dynamic of policy and practice in Australian healthcare. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 193-210). Australia: Elsevier Australia.
  • Jorm, C., Travaglia, J., Iedema, R. (2007). Why don't doctors engage with the system? In Rick Iedema (Eds.), The Discourse of Hospital Communication, (pp. 222-243). Palgrave Macmillan.
  • Jorm, C., Whelan, A., Nugus, P., Braithwaite, J., Iedema, R. (2005). Clinical governance: complexities and promises. In Pauline Stanton, Eileen Willis, and Suzanne Young (Eds.), Workplace Reform in the Healthcare Industry: Lessons, Challenges and Implications, (pp. 253-278). United States: Palgrave Macmillan.

Journals

  • Jorm, C. (2012). Are the checkers bored? - The need to develop better routines for checking anaesthesia delivery systems. Anaesthesia and Intensive Care, 40(6), 925-926. [More Information]
  • Jorm, C., O'Sullivan, G. (2012). Laptops and smartphones in the operating theatre - how does our knowledge of vigilance, multi-tasking and anaesthetist performance help us in our approach to this new distraction? Anaesthesia and Intensive Care, 40(1), 71-78. [More Information]
  • Jorm, C., Frommer, M. (2011). Government plans for public reporting of performance data in health care: the case for. Medical Journal of Australia, 195(1), 40-40. [More Information]
  • Jackson, T., Nghiem, H., Rowell, D., Jorm, C., Wakefield, J. (2011). Marginal costs of hospital-acquired conditions: Information for priority-setting for patient safety programmes and research. Journal of Health Services Research and Policy, 16(3), 141-146. [More Information]
  • Rowell, D., Nghiem, H., Jorm, C., Jackson, T. (2010). How different are complications that affect the older adult inpatient? BMJ Quality and Safety, 19(6), e34-1-e34-5. [More Information]
  • Jorm, C. (2010). Patient safety: time for a transformational change in medical education. Comment. Medical Journal of Australia, 193(8), 487-488. [More Information]
  • Jackson, T., Michel, J., Roberts, R., Jorm, C., Wakefield, J. (2009). A classification of hospital-acquired diagnoses for use with routine hospital data. Medical Journal of Australia, 191(10), 544-548. [More Information]
  • Baggoley, C., Curtis, I., Dunbar, N., Jorm, C. (2009). A conversation about health care safety and quality. Medical Journal of Australia, 191(1), 7-8. [More Information]
  • Iedema, R., Jorm, C., Wakefield, J., Ryan, C. (2009). A new structure of attention? Open disclosure of clinical errors to patients and families. Journal of Language and Social Psychology, 28, 139-157.
  • Iedema, R., Jorm, C., Lum, M. (2009). Affect is central to patient safety: The horror stories of young anaesthetists. Social Science and Medicine, 69(12), 1750-1756. [More Information]
  • Jorm, C., White, S., Kaneen, T. (2009). Clinical handover: critical communications. Medical Journal of Australia, 190(11), S108-9. [More Information]
  • Wakefield, J., Jorm, C. (2009). Patient safety - a balanced measurement framework. Australian Health Review, 33(3), 382-9. [More Information]
  • Jorm, C., Dunbar, N., Sudano, L., Travaglia, J. (2009). Should patient safety be more patient centred? Australian Health Review, 33(3), 390-399. [More Information]
  • Jorm, C., White, S. (2009). Using research to make health care safer. Australian Health Review, 33(3), 400-407. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J. (2008). Managing the scope and impact of root cause analysis recommendations. Journal of Health Organization and Management, 22(6), 569-585. [More Information]
  • Iedema, R., Sorensen, R., Manias, E., Tuckett, A., Piper, D., Mallock, N., Williams, A., Jorm, C. (2008). Patients' and family members' experiences of open disclosure following adverse events. International Journal for Quality in Health Care, 20(6), 421-432. [More Information]
  • Iedema, R., Mallock, N., Sorensen, R., Manias, E., Tuckett, A., Williams, A., Perrott, B., Brownhill, S., Piper, D., Hor, S., et al (2008). The National Open Disclosure Pilot: evaluation of a policy implementation initiative. Medical Journal of Australia, 188(7), 397-400. [More Information]
  • Braithwaite, J., Westbrook, M., Travaglia, J., Iedema, R., Mallock, N., Long, D., Nugus, P., Forsyth, R., Jorm, C., Pawsey, M. (2007). Are health systems changing in support of patient safety?: A multi-methods evaluation of education, attitudes and practice. International Journal of Health Care Quality Assurance, 20(7), 585-601. [More Information]
  • Westbrook, M., Braithwaite, J., Travaglia, J., Long, D., Jorm, C., Iedema, R. (2007). Promoting safety: longer-term responses of three health professional groups to a safety improvement programme. International Journal of Health Care Quality Assurance, 20(7), 555-571. [More Information]
  • Braithwaite, J., Iedema, R., Jorm, C. (2007). Trust, communication, theory of mind and the social brain hypothesis: deep explanations for what goes wrong in health care. Journal of Health Organization and Management, 21, 353-367. [More Information]
  • Braithwaite, J., Westbrook, J., Pawsey, M., Greenfield, D., Naylor, J., Iedema, R., Runciman, W., Redman, S., Jorm, C., Robinson, M., Gibberd, R., et al (2006). A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research, 6(12 September 2006), 113-1-113-10. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J., Travaglia, J., Lum, M. (2006). A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity. Social Science and Medicine, 63(5), 1201-1212. [More Information]
  • Iedema, R., Flabouris, A., Grant, S., Jorm, C. (2006). Narrativizing errors of care: critical incident reporting in clinical practice. Social Science and Medicine, 62(1), 134-144. [More Information]
  • Iedema, R., Jorm, C., Long, D., Braithwaite, J., Travaglia, J., Westbrook, M. (2006). Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Social Science and Medicine, 62(7), 1605-1615. [More Information]
  • Jorm, C., Kam, P. (2004). Does medical culture limit doctors’ adoption of quality improvement? Lessons from Camelot. Journal of Health Services Research and Policy, 9(4), 248-251.

2012

  • Jorm, C. (2012). Are the checkers bored? - The need to develop better routines for checking anaesthesia delivery systems. Anaesthesia and Intensive Care, 40(6), 925-926. [More Information]
  • Jorm, C., O'Sullivan, G. (2012). Laptops and smartphones in the operating theatre - how does our knowledge of vigilance, multi-tasking and anaesthetist performance help us in our approach to this new distraction? Anaesthesia and Intensive Care, 40(1), 71-78. [More Information]
  • Jorm, C. (2012). Reconstructing Medical Practice: Engagement, Professionalism and Critical Relationships in Health Care. Farnham: Gower Publishing Company.

2011

  • Jorm, C., Frommer, M. (2011). Government plans for public reporting of performance data in health care: the case for. Medical Journal of Australia, 195(1), 40-40. [More Information]
  • Jackson, T., Nghiem, H., Rowell, D., Jorm, C., Wakefield, J. (2011). Marginal costs of hospital-acquired conditions: Information for priority-setting for patient safety programmes and research. Journal of Health Services Research and Policy, 16(3), 141-146. [More Information]

2010

  • Rowell, D., Nghiem, H., Jorm, C., Jackson, T. (2010). How different are complications that affect the older adult inpatient? BMJ Quality and Safety, 19(6), e34-1-e34-5. [More Information]
  • Jorm, C. (2010). Patient safety: time for a transformational change in medical education. Comment. Medical Journal of Australia, 193(8), 487-488. [More Information]

2009

  • Jackson, T., Michel, J., Roberts, R., Jorm, C., Wakefield, J. (2009). A classification of hospital-acquired diagnoses for use with routine hospital data. Medical Journal of Australia, 191(10), 544-548. [More Information]
  • Baggoley, C., Curtis, I., Dunbar, N., Jorm, C. (2009). A conversation about health care safety and quality. Medical Journal of Australia, 191(1), 7-8. [More Information]
  • Iedema, R., Jorm, C., Wakefield, J., Ryan, C. (2009). A new structure of attention? Open disclosure of clinical errors to patients and families. Journal of Language and Social Psychology, 28, 139-157.
  • Iedema, R., Jorm, C., Lum, M. (2009). Affect is central to patient safety: The horror stories of young anaesthetists. Social Science and Medicine, 69(12), 1750-1756. [More Information]
  • Jorm, C., White, S., Kaneen, T. (2009). Clinical handover: critical communications. Medical Journal of Australia, 190(11), S108-9. [More Information]
  • Jorm, C., Yee, K., Wakefield, J., Schmiede, A., Pirone, C., Newell, S., Manias, E., Hatten-Masterson, S., Chaboyer, W., Carter, J., et al (2009). OSSIE Guide to Clinical Handover Improvement: For clinician-leaders and managers. Darlinghurst, Australia: ACSQHC: Australian Commission on Safety and Quality in Health.
  • Wakefield, J., Jorm, C. (2009). Patient safety - a balanced measurement framework. Australian Health Review, 33(3), 382-9. [More Information]
  • Jorm, C., Dunbar, N., Sudano, L., Travaglia, J. (2009). Should patient safety be more patient centred? Australian Health Review, 33(3), 390-399. [More Information]
  • Jorm, C., White, S. (2009). Using research to make health care safer. Australian Health Review, 33(3), 400-407. [More Information]

2008

  • Jorm, C., Iedema, R., Sorensen, R., Piper, D. (2008). Co-producing care. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 105-120). Australia: Elsevier Australia.
  • Iedema, R., Jorm, C., Braithwaite, J. (2008). Managing the scope and impact of root cause analysis recommendations. Journal of Health Organization and Management, 22(6), 569-585. [More Information]
  • Iedema, R., Sorensen, R., Manias, E., Tuckett, A., Piper, D., Mallock, N., Williams, A., Jorm, C. (2008). Patients' and family members' experiences of open disclosure following adverse events. International Journal for Quality in Health Care, 20(6), 421-432. [More Information]
  • Jorm, C., Banks, M., Twohill, S. (2008). The changing dynamic of policy and practice in Australian healthcare. In R. Sorensen and R. Iedema (Eds.), Managing clinical processes in health services, (pp. 193-210). Australia: Elsevier Australia.
  • Iedema, R., Mallock, N., Sorensen, R., Manias, E., Tuckett, A., Williams, A., Perrott, B., Brownhill, S., Piper, D., Hor, S., et al (2008). The National Open Disclosure Pilot: evaluation of a policy implementation initiative. Medical Journal of Australia, 188(7), 397-400. [More Information]

2007

  • Braithwaite, J., Westbrook, M., Travaglia, J., Iedema, R., Mallock, N., Long, D., Nugus, P., Forsyth, R., Jorm, C., Pawsey, M. (2007). Are health systems changing in support of patient safety?: A multi-methods evaluation of education, attitudes and practice. International Journal of Health Care Quality Assurance, 20(7), 585-601. [More Information]
  • Westbrook, M., Braithwaite, J., Travaglia, J., Long, D., Jorm, C., Iedema, R. (2007). Promoting safety: longer-term responses of three health professional groups to a safety improvement programme. International Journal of Health Care Quality Assurance, 20(7), 555-571. [More Information]
  • Braithwaite, J., Iedema, R., Jorm, C. (2007). Trust, communication, theory of mind and the social brain hypothesis: deep explanations for what goes wrong in health care. Journal of Health Organization and Management, 21, 353-367. [More Information]
  • Jorm, C., Travaglia, J., Iedema, R. (2007). Why don't doctors engage with the system? In Rick Iedema (Eds.), The Discourse of Hospital Communication, (pp. 222-243). Palgrave Macmillan.

2006

  • Braithwaite, J., Westbrook, J., Pawsey, M., Greenfield, D., Naylor, J., Iedema, R., Runciman, W., Redman, S., Jorm, C., Robinson, M., Gibberd, R., et al (2006). A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research, 6(12 September 2006), 113-1-113-10. [More Information]
  • Iedema, R., Jorm, C., Braithwaite, J., Travaglia, J., Lum, M. (2006). A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity. Social Science and Medicine, 63(5), 1201-1212. [More Information]
  • Iedema, R., Flabouris, A., Grant, S., Jorm, C. (2006). Narrativizing errors of care: critical incident reporting in clinical practice. Social Science and Medicine, 62(1), 134-144. [More Information]
  • Iedema, R., Jorm, C., Long, D., Braithwaite, J., Travaglia, J., Westbrook, M. (2006). Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Social Science and Medicine, 62(7), 1605-1615. [More Information]

2005

  • Jorm, C., Whelan, A., Nugus, P., Braithwaite, J., Iedema, R. (2005). Clinical governance: complexities and promises. In Pauline Stanton, Eileen Willis, and Suzanne Young (Eds.), Workplace Reform in the Healthcare Industry: Lessons, Challenges and Implications, (pp. 253-278). United States: Palgrave Macmillan.

2004

  • Jorm, C., Kam, P. (2004). Does medical culture limit doctors’ adoption of quality improvement? Lessons from Camelot. Journal of Health Services Research and Policy, 9(4), 248-251.

To update your profile click here. For support on your academic profile contact .