Frequently Asked Questions

• Should I do video conferencing, telephone conferencing, or a face-to-face meeting?
• Can I use my webcam and computer to do video conferencing?
• What video conferencing equipment should I buy?

Should I do video conferencing, telephone conferencing, or a face-to-face meeting?
Video conferencing allows more communication than telephone conferencing, and saves on the time and expense of travelling to face-to-face meetings. Video conferencing is normally free to our internal users, and is more interesting that a long telephone conference. Weekly/monthly are normally better by video conference because attendees get used to using the technology well. Mixing between video and face-to-face is often a good idea.

Can I use my webcam and computer to do video conferencing?
The simple answer is YES, but only with high quality, new programes. You at least need a recent H.323 program (Microsoft NetMeeting is too old and faulty) - there are a couple of professional programs that have recently come onto the market. These can use a web camera (not good quality results), or better camera packages can be installed. Telephone us for more extensive advice.

What video conferencing equipment should I buy?
It depends on your budget, the type of room, and your conferencing needs. Please call us and we will be pleased to give you advice. The University of Sydney has a Preferred Supplier system for video conferencing, as well as extensive documentation to assist the purchasing process.