Vice Chancellor launches 'Ask Health Sciences' at Cumberland

12 August 2008

Left to right: Dr Michael Spence, Leith Robertson, Professor Gwynnyth Llewellyn.
Left to right: Dr Michael Spence, Leith Robertson, Professor Gwynnyth Llewellyn.

Over 50 guests gathered yesterday to watch the Vice-Chancellor, Dr Michael Spence launch the'Ask Health Sciences' online system, and officially open the 'Faculty of Health Sciences' new Student Central complex at Cumberland Campus.

'Ask Health Sciences' is an online service that uses 'Rightnow' technology to provide a one-stop-shop for information and advice for students, and to support staff to provide consistent and accurate information. The acquisition of this technology is a joint initiative of the Community & Development Portfolio and ICT, with the Health Sciences faculty acting as the pioneering site.

The Vice-Chancellor drew on his own experience as a former student of both the University of Sydney and Oxford, to extol praises on the faculty's system which combines personal guidance and the right information systems to enhance the student experience.

Current undergraduate student, Leith Robertson said, 'When I started I was overwhelmed. This system and the new student central facilities here at Cumberland mean that students will always know where to go for answers.'

After Dr Spence unveiled the curtain, guests were treated to a preview of the system and its capabilities, including the opportunity for students to register new questions and for the system to collect information on the student's time with the University. 'Ultimately the aim of this project is to guide our students through the whole student lifecycle from their first point of contact with us, right through to becoming an active and engaged member of our Alumni,' said Executive Director, Scott Avery.

ICT Solutions Manager, Dr. Geoff Gordon acknowledged that the project had been a team effort across the University. He stated that he was, 'Looking forward to rolling this out across other facilities as it is really about empowering people with information.'

Contact: Michelle Cario

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