News

Making Campus Assist Online work for you


17 May 2012

Improvements have been made to Campus Assist online to help streamline the system of logging and managing service requests.

Since its implementation in 2011, Campus Assist Online has managed over 28,000 service requests from the University community. It is important that the system continues to meet your needs and allows us to continue to efficiently respond to service requests. To do this Campus Infrastructure and Services (CIS) has made some recent changes.

'Project defect' service requests are now sent directly to the relevant project manager for reduced handling and a quicker response time. The system's search fields have also been improved, allowing you to view more detailed request information and make navigating the system easier.

Find out more about Campus Assist updates and how you can provide feedback on the CIS website.