Cross Cultural Communication Skills

Globalisation has had a major impact on universities over the last decade. Student populations have become more diversified and staff, too, are recruited from all over the world. This is particularly the case in a university like Sydney, which prides itself on its international reach and reputation and which benefits greatly from its international research and alliances. But such a development presents challenges for both academic and professional staff. This workshop aims to help staff to work within a diverse, multiethnic community and to benefit from the richness of Sydney’s diverse cultural community.

Staff can improve cross-cultural communications by learning about cultures that they may come in contact with as the University becomes a globally inclusive organisation. One way to obtain this knowledge is by attending this workshop and sharing your cultural experiences with other participants. Through this sharing process a greater understanding of both your own culture as well as that of others can be achieved. It is through this acquisition of knowledge in respect of values and beliefs of other cultures that we learn to grow a healthy understanding of our differences without having to resort to stereotypes.

Levels of Cultural competence include individual, organisational, identity group, team, national societal and functional areas.

Topics include:

  • Develop your skills in working with a diverse range of students and staff
  • Increase understanding and appreciation of cultural differences
  • Raise awareness of one’s own cultural characteristics or patterns of thinking and behaving
  • Gain skills in adjusting one’s style for effective communication in cross cultural interactions


Various Learning Advisors – Learning Solutions


The workshop runs for 4 hours, from 9.00am to 1.00pm.


Ground Floor, Bligh Building (L03B)
90 Carillon Avenue, Newtown
Sydney University Village
See Map