Certificate IV - Frontline Management

The Certificate IV program is a nationally accredited management course leading to an internationally recognised qualification. The University covers the costs for participating staff so there is no fee to the participant.

The program involves the following 10 units of competency:

  • Develop work priorities
  • Implement continuous improvement
  • Promote team effectiveness
  • Implement operational plan
  • Show leadership in the workplace
  • Make a presentation
  • Monitor a safe workplace
  • Establish effective workplace relationships
  • Develop teams and individuals
  • Establish networks

These units will be covered through course attendance and workplace-based activities.

For more information on the what the course covers and how it is assessed please see:

Certificate IV in Frontline Management Outline

Due to the high demand and cost of this program the participants are required to be committed to completing the full program.

Target Audience

This program is designed for those who are currently leading a team or are shortly to move into a role where they will be supervising or managing others. If you have any queries regarding this please contact us to discuss further.


Kate Mountain


The program consists of 8 full day sessions, running from 9.00am to 4.30pm.
Participants are required to attend all modules to obtain the Certificate.


Ground Floor, Bligh Building (L03B)
90 Carillon Avenue, Newtown
Sydney University Village
See Map


  • 2012 dates to be advised