Planning and Information Office Support

Student Fee Management Database (SFMD)

To gain access to the SFMD, email , briefly outline the reason for access and include your unikey and position title.

No formal training is required for the SFMD, however if you have any queries contact

Student Planning, Analysis and Reporting Capability (SPARC)

To gain access to SPARC, please fill in a SPARC access request form via the ICT Self Service Portal as follows:

  • go to the ICT Self Service Portal (unikey required)
  • click on the 'ICT Services' link in the 'MAKE A REQUEST' pane
  • click on the 'Unikey and account management' section (bottom right pane)
  • click on 'SPARC Access'


Once access to SPARC has been approved you can then register for SPARC training via CareerPath

If you have any questions regarding training or the access process please contact

Strategic Information and Business Intelligence (SIBI)

To gain access to SIBI, please fill in a SIBI access request form via the ICT Self Service Portal as follows:

  • go to the ICT Self Service Portal (unikey required)
  • click on the 'ICT Services' link in the 'MAKE A REQUEST' pane
  • click on the 'Unikey and account management' section (bottom right pane)
  • click on 'SIBI Access' (2nd column)


If you have received advice by email that you have been approved for access to SIBI you must complete training before access can be provided. Please register for SIBI Consumer training through CareerPath or, alternatively, .

As a starting point for information on SIBI refer to the SIBI home page.

Other Technical Support

Technical support for other University systems is availbale through the ICT Self Service Portal