Get Support for SIBI


SIBI support is available through the ICT Self Service Portal. To ensure prompt attention, please identify your issue as related to the SIBI application.

Additional information is also available on the Get Started with SIBI web page.

Frequently Asked Questions

If you have any questions about SIBI search the SIBI FAQs on ICT's 'Ask Sydney' website. If you can’t find an answer to your question then please .

SIBI training

If you have received advice by email that you have been approved for access to SIBI you must complete training before access can be provided. Please register for SIBI Consumer training through CareerPath (search for SIBI), or alternatively .

Further support and information

If you wish to learn more about SIBI you may like to attend a SIBI Introduction session for an overview and demonstration prior to training. SIBI Extended is also available as a follow-up to Consumer training, and provides users with the opportunity to gain further support and assistance, and have questions answered by knowledgeable SIBI team members.

Please register for SIBI training sessions through CareerPath (search for SIBI).

If you require any further information or assistance please .

Your feedback

We welcome your constructive feedback. If you have any comments or questions about SIBI please .