Strategic Information and Business Intelligence
Get to Know SIBI
- What is the SIBI Program?
- What is the SIBI reporting platform?
- Program development
- Program governance
- Engaging with staff
- Benefits of SIBI
- What information does SIBI provide?
- Further Information
The Strategic Information and Business Intelligence (SIBI) program is an exciting step forward for the University. This major initiative will transform the rich data already available into meaningful institutional information. SIBI will provide essential support to assist the University in meeting its strategic goals and provide a foundation to inform strategic decision making. Faculties, divisions and portfolios will be provided with a common framework for broad but standardised management and strategic performance reporting.
SIBI is a business intelligence (BI) reporting platform developed by the SIBI Program to enable University staff to more effectively understand, use and manage the University’s data. This new tool will support strategic decision making and improved performance reporting at institutional and faculty/school levels. SIBI provides users with increased, flexible access to data through dashboards that contain interactive reports and analyses. These reports are presented in an intuitive format through graphs, charts and tables with drill down capability that enables further interrogation of the data.
As SIBI is a strategic reporting system containing sensitive data, access protocols have recently been refined and are, necessarily, aligned with role responsibilities. Access arrangements will be reviewed as each module is released.
The Planning and Information Office (PIO) is responsible for delivery of the SIBI Program, working in close collaboration with Information and Communications Technology (ICT) and in partnership with Research, Finance, Education, Human Resources and Campus Infrastructure and Services (CIS). The program has a three year development and implementation plan and operates with an iterative, agile approach through a series of project cycles. These projects are prioritised and will be rolled out incrementally to allow for early and immediate benefits for faculties. A consultation process has been established to ensure user requirements are delivered for each project.
The SIBI Program requires a strong management framework. Establishing an effective organisational structure for the program is crucial to its success in terms of appropriate direction, management, control and communication. Good information governance ensures optimal support for sound decision making, which reduces business risks and provides real business benefits across the organisation. A structured management framework is essential in order to achieve these outcomes, including leadership and support at senior management level, clear direction and oversight from the SIBI Program Board, and contributions at the operational level by the Business Operations Group and subject matter experts. For an overview of the governance structure, including a description of each group, download the SIBI Program Governance document (PDF).
The SIBI Program undergoes routine program health checks, conducted by external consultants, in order to provide the SIBI Board with an independent perspective on the current status of the program, to conduct an assessment of both organisational and project risks and any other issues that may be highlighted. This process contributes to strengthening the program’s quality and effectiveness and to ensuring successful outcomes and on-time project deliverables. As health checks are standard practice for major programs such as SIBI, the process will continue over the course of the program at regular intervals. So far the results of health checks have been positive indicating the program is on track for delivery and no major changes have been required.
The SIBI Engagement Strategy encompasses Communication, Business Process Improvement and Training. This strategy ensures inclusion of key stakeholders and subject matter experts during each iteration of the program. SIBI's consultative approach ensures the valuable input of each contributor, minimising the risk of omitting vital information, retention of legacy systems, resistance to adopting new practices and adherence to governance structure. The engagement strategy focuses on visibility and transparency throughout the program delivery to ensure all relevant parties are fully informed and strategically aligned.
SIBI will eliminate duplication and increase effectiveness and efficiency.
- Flexible and efficient quality processes will provide timely information and insightful analysis.
- Through functional 'self-service' tools, identified staff will have direct access to key reports.
- Low-value tasks that consume a significant amount of professional time will be automated (for example; data validation, report creation, spreadsheet model maintenance and data sourcing).
- Implementation of enhanced University-wide analytical capabilities that have never been fully explored may be possible, but likely for development in a later phase (for example; digital dashboards, analytical alerts and notifications, what-if analysis and predictive analytics).
SIBI will create a consistent, consolidated and cross-functional environment.
- SIBI will drive University-wide consistency of reports. Delivery of accurate and trusted information will, over time, enable more time to be spent on making decisions and planning.
- Strategic information will be consolidated across the University to provide key analysis and support strategic decision making.
- Standardisation of information (single source of the truth), measurement, reports and software will allow staff effort to be redirected to other essential tasks.
- SIBI will provide new insights into cross-functional analytics that are currently very difficult to perform (for example, the relationship between undergraduate load and HDR outcomes).
- Strong alignment across hierarchies, measurement and KPIs will be introduced. Consolidated, prompt and timely reports will be provided to key staff, therefore reducing decision making cycles.
SIBI will provide access to position relevant information.
- Managers and leaders will have direct access to information and insight relevant to their role and responsibilities, the aim being to reduce time wasted in searching for appropriate information.
- The University will become more flexible in its decision making and will have an increased agility to respond to fluctuations in the higher education market and/or to changes in government requirements.
- Standardising on a single business intelligence system will provide workplace flexibility and allow key analytical employees to move seamlessly between roles with less training requirements.
SIBI provides senior members of staff with direct access to information and insight relevant to their roles and responsibilities. SIBI modules are available to users who are approved for access and have completed the required training. To see a list of current and future modules, please click here.
Further modules will be rolled out during 2014 and once released to staff, details for each will be available via the link above.