Complaints

During your time at the University, you may find a problem arises where you need help resolving it through the complaints process.

Complaints give us an opportunity to identify areas for improvement. We approach any experience of unreasonable treatment, disadvantage of distress seriously and with sensitivity, and will work with you towards a timely and effective resolution.

These pages guide you through the complaints process, explaining the steps to follow, the support available and the University policies in place.