Skip to main content


Make a complaint

If you want to proceed to lodge a complaint, you can do so using one of the options below. 

  • Call us on 1800 SYD HLP (1800 793 457) (option 2) or complete the call back form
  • Email us at
  • Complete the online Student Complaint Form. This allows you to record the details of your complaint and upload any supporting documents. Both staff and students can complete the online form. 

We will work with you towards a timely and effective resolution.

All of the submission options above will result in your complaint being formally recorded in the University's Complaints Management System. Your privacy will be maintained in accordance with the University's Record Keeping Policy.

Student Affairs Unit

1800 SYD HLP (1800 793 457)
(option 2 for complaints)
Jane Foss Russell Building G02
Contact us
Last updated: 21 July 2017


Tell us if there is anything wrong with this page

Thank you

Your feedback has been sent.

Sorry there was a problem sending your feedback. Please try again

This is for feedback on the website only. If you need help or advice with anything else please contact the Student Centre.