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Overseas Student Health Cover (OSHC)

Overseas Student Health Cover (OSHC) is health insurance for international students that helps to cover medical costs in Australia. It is a condition of your student visa that you maintain OSHC for the duration of your studies.

How to get OSHC

If you requested this on your Acceptance of Offer, we will arrange your OSHC through our preferred provider Allianz Global Assistance Overseas Health Cover. If you choose to purchase OSHC independently, the following information does not apply to you.

Your OSHC start date will be one week before your degree start date. If you plan on arriving in Australia earlier, please contact Allianz Global Assistance to adjust your cover. If you’re already in Australia, visit your Allianz on campus representative with your passport and arrival stamp as soon as possible.

You’ll need to arrange your health cover as soon as you accept your offer from the University. You can either purchase it through the University or from an external provider. The University uses Allianz Global Assistance Overseas Health Cover.

Find out how to arrange your health cover and which students are exempt.

How OSHC works

If you’re insured under Allianz Global Assistance Health Cover and you use the University Health Service, your medical fees will be billed to Allianz OSHC directly and you won’t have to pay anything at your appointment. If you’re not covered by Allianz, or if your membership card hasn’t arrived yet, you’ll need to pay for your appointment then be reimbursed by your OSHC provider later.

Find out what medical care is covered by OSHC on the Department of Health website.

If you need help finding a doctor near you, visit the Allianz Global Assistance website.

Changes to your visa

Changing the length of your visa will affect your OSHC. If you finish your studies early and your visa is no longer valid, you can get a refund for the remainder of your OSHC cover. If you extend your visa, you'll need to purchase additional cover. You can organise this by contacting your insurance provider.

If you change your visa type during your studies, you'll no longer be covered by OSHC and will need to find alternative types of coverage. Contact your insurance provider to apply for a refund of the unused OSHC coverage.

Allianz Global Assistance Overseas Health Cover

Arriving in Australia

Your OSHC begins one week before your course starts. If you plan to arrive in Australia earlier, contact Allianz Global Assistance to adjust your cover.

When you arrive in Australia, you’ll need to arrange for your OSHC membership card to be posted to your residential address. To do this, order your card on the Allianz website. You should receive your card within five business days.

If you need to see a doctor before your membership card arrives, you can print a temporary certificate from the OSHC Worldcare website to take with you to the doctor. Alternatively, you can pay for the consultation upfront and claim a refund later. 

Students enrolled at the Centre for English Teaching (CET) can collect their membership card in person from the CET reception desk.

Managing your health cover

Your policy number will be your Student ID followed by ‘US’. For example, if your Student ID is 777888999, your policy number will be 777888999US. Your email address is the personal email address that you or your agent provided to the University.

You can manage your health cover on the Allianz Global Assistance website or by downloading Allianz’s OSCH app.

Allianz representatives on campus

If you have any questions about your insurance or membership card, you can speak with Allianz representatives on Level 4 of the Wentworth Building from 9am to 5pm, Monday to Friday.

Student Centre

Level 3, Jane Foss Russell Building, Darlington Campus
Opening Hours: 9am to 5pm, Monday to Friday
Last updated: 23 February 2017


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