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Support for international students

Why you can call Sydney home when you're here
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International students are an integral part of our community. These are some of the ways we help you succeed – academically and personally.

International Student Advisers

Our team of International Student Advisers are here to help you with basic issues related to student visas and general academic progression. They support you by:

  • discussing any concerns you have
  • referring you to appropriate support services on campus
  • providing you with supporting documentation to apply for a new student visa.

Every semester we email you the latest International Student Newsletter, with helpful information about your studies and welfare, and reminders about important dates and events coming up.

Please contact us if you'd like to discuss your concerns or ask questions. Email international.studentadvisers@sydney.edu.au to schedule a meeting with us. In your message, please include:

  • a brief description of what you'd like to discuss with us
  • three dates and times at which you would be available to meet (in order of preference)
  • your full name and student ID number
  • your telephone number.

Most meetings take about 30 minutes. Please specify in your email if you'd like a longer meeting.

Keeping up with your studies

Your visa requires you to maintain satisfactory academic process while you're at university. We help you do this through programs like Staying on Tracklearning skills workshops, tuition and mentoring.

If you pass less than 50 percent of your units of study in a semester, you may be placed on the Academic Progression Register as per the University's Coursework Policy.

If this happens, your faculty will issue you with documentation about progression requirements. You may need to complete a survey, attend an information session and/or write a formal response to your faculty.

Depending on your situation, we might recommend you make use of some of the University's free support services, such as academic skills workshopscounsellingdisability supportcareers/employment advice, or financial assistances.

If you have any questions about academic progression, codes of conduct, how to make a complaint or appeal a grade, refer to our Student Affairs Unit.

Settling in and setting up

Our website has plenty of advice on getting set up in Sydney and familiarising yourself with the University.

We also encourage you to take the time to discover our:

Pre-arrival guide for international students

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Post-arrival guide for international students

997.5KB
Download PDF

Contact us

Phone
1800 SYD UNI (1800 793 864)
or +61 2 8627 1444
Address

Student Centre, Level 3 (temporarily relocated to Level 2, above the SciTech Library)
Jane Foss Russell Building, Darlington Campus

Opening hours:
9am to 5pm, Monday to Friday