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Support for international students

Why you can call Sydney home when you're here

International students are an integral part of our community. These are some of the ways we help you succeed – academically and personally.

Compliance officers

Our team of compliance officers are here to help you with basic issues related to student visas and general academic progression. Visit the Student website to find out how they can support you.

Keeping up with your studies

Your visa requires you to maintain satisfactory academic process while you're at university. We help you do this through programs like Staying on Tracklearning skills workshops, tuition and mentoring.

Settling in and setting up

Our website has plenty of advice on getting set up in Sydney and familiarising yourself with the University.

We also encourage you to take the time to discover our:

Further assistance

When you arrive in Sydney, you might like to visit the Sydney Airport International Student welcome desk, where you can have any questions about your new city answered. Not sure how to find it? Take a look at this video guide.

Some things are a little different in Australia - we drive on the left hand side of the road, our beaches are sandy and Christmas is hot. Allianz Global Assistance has prepared some information and videos to help you learn more about life in Australia, and we encourage you to familiarise yourself with these. You can access this information on their website

There are also some things that are specific to living in Sydney that you will need to know, including:

  • Opal cards: You need an Opal card to take buses, trains, light rail and ferries around Sydney. Find out how and where to get a card on the Opal website
  • Getting around: Plan your travel on public transport - find maps, timetables and a route planner on the Transport NSW website
  • International student services: The Services NSW website provides information for international students about services available to you. You can translate it into your language or telephone for free on 13 77 88. 
  • Have any further questions? Email the International Student Programs Officer. 

Moving to Sydney from overseas?

Pre-departure advice for international students
1
Understand your student visa, including its conditions and limitations.
Learn about visas
2
Get your documents ready, including student visa, confirmation of enrolment (eCoE), emergency contacts and accommodation details.
Learn about enrolment
3
Secure your accommodation ahead of time, and confirm your arrival date with the provider.
Organise accommodation
4
Plan to arrive a few weeks before the start of semester, so you have time to settle in and explore.
Learn about Orientation
5
Familiarise yourself with Sydney’s public transport system.
Visit Transport NSW