International students are an integral part of our community. These are some of the ways we help you succeed – academically and personally.
Our team of Compliance Officers are here to help you with basic issues related to student visas and general academic progression. They support you by:
Every semester we email you helpful information about your studies and welfare, and reminders about important dates and events coming up.
Please contact us if you'd like to discuss your concerns or ask questions. Email firstname.lastname@example.org to schedule a meeting with us. In your message, please include:
Most meetings take about 30 minutes. Please specify in your email if you'd like a longer meeting.
Your visa requires you to maintain satisfactory academic process while you're at university. We help you do this through programs like Staying on Track, learning skills workshops, tuition and mentoring.
If you pass less than 50 percent of your units of study in a semester, you may be placed on the Academic Progression Register as per the University's Coursework Policy.
If this happens, your faculty will issue you with documentation about progression requirements. You may need to complete a survey, attend an information session and/or write a formal response to your faculty.
If you have concerns not relating to issues with your enrolment or your student visa, we might recommend you make use of some of the University's free support services, such as academic skills workshops, counselling, disability support, careers/employment advice, or financial assistance.
If you have any questions about academic progression, codes of conduct, how to make a complaint or appeal a grade, refer to our Student Affairs Unit.
If you require any additional assistance, please email email@example.com and your query will be addressed by the most relevant person or department.
Our website has plenty of advice on getting set up in Sydney and familiarising yourself with the University.
We also encourage you to take the time to discover our:
When you arrive in Sydney, you might like to visit the Sydney Airport International Student welcome desk, where you can have any questions about your new city answered. Not sure how to find it? Take a look at this video guide.
These modules provide you with practical information on things such as pre-departure advice, accommodation, health and wellbeing, personal safety, transport and consumer information, as well as other tips.