Imaging & Copying Devices (ICD)
Ordering an Imaging or Copy Device
The University has engaged CSG Enterprise Print Services to supply a Managed Service for Imaging and Copy Devices. The CSG service will provide the following:
- Provide appropriate imaging and copy device options to University users through a Fleet Optimisation programme
- Introduce improvements in processes and systems related to imaging and copy devices through introduction of a centralised service
- Minimise environmental impact of the current device inventory and their usage
- Pursue identified savings opportunities
The service level offering will include requirements analysis, a recommendation of appropriate devices to choose from and then management of the entire purchasing/leasing, installation, networking, training, asset registration, maintenance, disposal and renewal as required. At an extra cost, they will also provide a valet service where paper is loaded into devices and regular scheduled maintenance/operational checks are made.
Suppliers and pricing of devices is based on the NSW Government 2390 Contract, so current MFD suppliers are Kyocera, Canon and Toshiba, and desktop printer suppliers are Kyocera, HP and Lexmark.
Service Commencement date
CSG is currently in project implementation mode. The CSG Imaging and Copy Device Managed service commencement date is scheduled for October, 2012.