Safety, security and emergencies
In any emergency, call Emergency Services as soon as it is safe to do so.
- Dial 000.
- If you are calling from an internal phone, dial ‘0’ first to get an outside line.
- Dial 112 from a mobile phone.
- Dial 106 from a TTY (text-based phone service)
State the nature of your emergency: ambulance, fire, or police. The operator will then connect you to the appropriate service.
Explain what is wrong, and be ready to describe where you are. If you can, give the suburb, street, building name, floor and room. You will also be asked for your name and phone number/extension.
Call Campus Security
f the emergency occurs on campus, please notify Campus Security after you have spoken to Emergency Services. Call +61 2 9351 3333.
Campus Security is the University's first-response unit, and will respond very quickly to on-campus emergencies of all types.
All Campus Security officers are trained in first aid, fire-fighting, evacuation techniques, situation assessment, scene preservation, and situation management for criminal activity.
In a medical emergency, Campus Security officers can provide help until an ambulance arrives. They hold current first-aid certificates, and their vehicles carry automatic electronic defibrillators.
If the emergency occurs inside a building
- Warn everyone in immediate danger.
- Activate a ‘break glass’ alarm if the building has one.
- Evacuate the building via the nearest safe exit, if the type of emergency warrants it.
- Follow the directions of the fire warden or Campus Security officer.
- Do not use lifts if there is a fire.
- Proceed to the assembly area.
- Do not re-enter the building until the all-clear is given by an authorised person.
- Building evacuations are required if there is a fire, gas leak, electrical hazard, bomb threat or other type of risk.
CCTV on campus
The University has a number of internal and open-space closed circuit television (CCTV) cameras operating on campus.
All cameras are overt and are plainly in sight. The University does not use covert security cameras or audio recording devices under any circumstances.
CCTV warning signs are in place around campus. The University complies with legislation including the Privacy and Personal Information Act 1998 (NSW) and the Workplace Surveillance Act 2005 (NSW).
Most images are kept for a minimum of 30 days and are then automatically deleted. Any requests to use or see CCTV images are evaluated in accordance with the University’s Privacy Management Plan.
If you have any queries or concerns regarding the use, management or placement of CCTV systems at the University, please contact the manager, Campus Security by calling +61 2 9351 3789
Various security systems are in use within University buildings. The majority of the University's alarm and access control infrastructure is centrally monitored twenty four hours a day, seven days a week.
The Campus Security unit manages these services on each of our campuses and provides students, staff and other authorised people with keys and magnetic cards to access University facilities.
Cards and keys are issued upon presentation of appropriate identification together with the properly authorised written request by an authorised signatory from the relevant faculty or administrative unit.
Keys and cards issued are not transferable, nor are they to be used to admit other students, staff or visitors, or to be loaned to others. At all times, responsibility for a key or card rests with the person to whom it is issued. The loss of keys or access cards should be reported immediately to the Campus Security unit on 9351 3487.
Students and staff not issued with keys or access cards and wanting to enter a building after hours for any purpose require written permission from the head of the faculty, school or department.
This authority must be lodged with the Security Office in advance. Photographic identification (usually a University ID card and driver's licence) will be required. Failure to notify Security may result in access being denied or delayed.
All buildings within the University are alarmed after hours.
Your access card should deactivate the alarm if you have general access to the area. If you are using a key, you should contact the Security unit on +61 9351 3487 before entering the property to confirm the alarm status.