FAQs - Reporting WHS incidents, injuries and hazards using RiskWare

Can I report an incident for another person?

Yes, you can report an incident on behalf of another staff member, student or visitor. In the first field of the online report select “Another Person”. You will then be prompted to enter details of the person (or select them from the staff list).

If you are reporting an incident on behalf of the student you will need their Student ID number.

Undergraduate students and some postgraduate students do not have a staff unikey. Therefore it is the responsibility of the relevant student supervisor to arrange for reporting of incidents and injuries on their behalf

WHS Services will also receive an email notification that the incident has been logged.


Can someone report an incident on my behalf?

Yes, if you are unable to report the incident, your supervisor or another staff member may submit the report on your behalf. In the first fiield of the online report select "Another Person". They will then be prompted to enter your details (or select them from the staff list).


Can students report incidents?

Undergraduate students and postgraduate students who do not have a staff unikey do not have access to myHRonline. Therefore it is the responsibility of the relevant student supervisor to arrange for reporting of incidents and injuries on their behalf.


Can affiliates report incidents?

Yes. If the affiliate has a staff unikey they can access RiskWare via myHRonline (My Health and Safety). However, if the affiliate does not have a staff unikey then they do not have access to myHRonline. Therefore it is the responsibility of the relevant affiliate manager to arrange for reporting of incidents and injuries on the affiliates behalf.


What happens when I click 'Submit'?

The person to whom the incident/hazard has been assigned for action will receive an email notification. They will be prompted to enter a corrective action plan to reduce the impact and likelihood of a related incident occurring in the future.WHS Services will also receive an email notification that the incident has been logged.


What are the implications of incident reporting?

Once submitted the details of incidents reported using the system may become a legal document, please ensure that you report a factual and reliable account of the situation.


Do I need to let my manager/supervisor know?

Yes, you should let your manager know before you report an incident. They will also be notified by email as soon as you submit your report via RiskWare.


Can I choose who the hazard/injury is assigned to?

Yes. The injury/hazard will automatically be assigned to the line manager/supervisor of the person who makes the report (or the supervisor of the person you are reporting on behalf of) derived from the payroll system. If you need to assign the incident/hazard to a different person, then click on the magnifying glass next to the “Manager/Supervisor” field and search for an alternative person.


Can I report something confidentially?

Yes. When submitting your report via RiskWare you will be asked “Do you require that this incident remains confidential from your supervisor/manager”? If so you can choose to assign the incident to another manager/supervisor.


Can I see my incident records once submitted?

Yes. You will be able to see all of the hazard, incident and injury reports that you have entered by logging on to RiskWare and choosing “View an Incident”. However, you will not be able to see records that relate to other employees (unless you are the manager) even if you reported on their behalf.


What is "Risk Assessment"? Do I need to use this?

The risk assessment function is used to assist in the identification of potential health and safety risks associated with work tasks/processes, and to provide guidance on choosing appropriate risk controls. Workshops are being run to help staff to use and gain value from the risk assessment module.


Can I amend the incident details once submitted?

Yes. You can use the “Edit” function in RiskWare to update the details of your report. Note that any updates and edits will be tracked via RiskWare’s audit function.


In the event that an incident results in more than one person being injured, does a separate incident need to be entered for each injury?

No. Only one incident report should be created for each incident. Multiple injury records can be added to a single incident. However, only the person who created the incident report can add additional injury records to that incident via RiskWare.


What do I need to do if I sustain an injury on the way to work or while travelling between campuses?

This injury will normally be deemed as work related, therefore it should be reported using RiskWare within 24 hours of the occurrence.


Which illnesses need to be reported on RiskWare?

All work related injuries, illnesses and diseases must be reported in RiskWare. These might result from a single incident, or exposure over a period of time. Significant medical emergencies that occur at work should also be reported.


Can I submit an incident report on behalf of an affiliate or a contractor?

Yes, you can report an incident on behalf of an affiliate or contractor. In the first field of the online report select “Another Person”. Under “Person Details” (page 2 of the report) choose the relevant category ie. "Contractor" or "Affiliate". You will then be prompted to enter details of the person.


What procedures do I need to follow if a student sustains an injury?

Arrange first aid and support for the student as appropriate. The University has a network of first aid officers. Arrange for the incident/injury to be reported in RiskWare on behalf of the student.


What happens after I submit an injury report?

The incident and injury details are reviewed by WHS Services; the University’s workers’ compensation insurer is notified of any injuries; your line manager (or delegate) is notified of the incident by email and asked to confirm within 7 days what corrective action will be taken to prevent similar incidents from occurring in the future.