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Frequently asked questions

Find answers to some of the most common questions we receive

Want to know how to update your details, get a copy of your academic transcript or continue to use the University libraries? Find out here.

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When you graduate from the University of Sydney, you automatically become a member of our alumni community. To stay in touch, make sure your details are up to date.

You can continue to access your University email account after graduating using Microsoft Outlook. You can reset your email password using the ‘Can’t access your account’ option.

If you are experiencing issues accessing your email account, email with the following details:

  • full name
  • date of birth
  • degree attained
  • UniKey/student ID or University email address.

The University no longer issues alumni cards. Please note your student ID number is your alumni ID number. To confirm your alumni ID number, email with the following details:

  • full name
  • date of birth
  • degree attained.

For editorial and publication enquiries, visit the SAM website. To receive a copy, make sure your details are up to date. You can also keep up to date with what’s going on through LinkedIn, Facebook, Instagram, Twitter and Weibo.

Visit the libraries website for information about alumni membership.

Find information about ordering your transcripts, degree certificates or letters from the University on our academic records website.

Our records office can verify the qualifications of a former student or the authenticity of a document such as an academic transcript. Find out more about verifying documents.

Find everything you need to know about graduations, including tickets, dates, academic dress, graduating in absentia and overseas graduations.

Find everything you need to know about admissions, courses and studying at the University of Sydney.

Find everything you need to know about applying for a scholarship or other support. You can also download the University’s scholarships guide or contact the Scholarships and Financial Support Service directly.

Find out more about the careers services we provide, or for more information contact the Careers Centre directly.

For information about researching former University graduates, visit the University archives.