Logistics and supply chain management functions can account for as much as half of the total costs of running a business. The success of a firm's logistic and supply chain management not only impacts on the profitability of a firm but also has a significant and growing impact on customer experience and satisfaction. Logistics and supply chain management plays a major role in implementing organisational strategy and in many industries has sole responsibility for managing customer service. An understanding of the role of this activity within an organisation and how improving logistics and supply chains can assist business managers to better respond to market opportunities is essential for business students. Students undertaking this unit are given a solid grounding in the language, concepts, techniques and principles that underlie the field of logistics and supply chain management, and how knowledge of these concepts contributes towards a strategically effective and operationally efficient organisation or network of organisations.
8 x 3 hr lectures, 5 x 3 hr tutorials
Individual report (20%), group report (30%), quiz (10%), final exam (40%)
TPTM6155 or TPTM5001