Skip to main content
Unit of study_

Operations Management - SMBA6110

Year - 2018

Any business or organisation is concerned with delivering value to its customers or clients, and the 'operations' of a company are the direct processes that a company uses to create value. Operations Management is the task of managing these processes. There is tremendous variety in operations, whether this is handling phone calls at a call centre, manufacturing cardboard from recycled paper, running room service in a hotel or dealing with passengers in an airline. This unit is about the fundamentals of operations management, covering both service industries and manufacturing. The aim is to provide a set of frameworks and concepts that can be applied in any company. All managers, even if they do not work in an operations function, will gain from understanding operations terminology, being able to contribute to key operations debates, and being able to see the operations of the company in a strategic context.

Classes
4 hr lecture/workshop and/or full-day participatory lectures/workshops over semester

Assessment
group assignment (20%), individual assignment (35%), class participation (15%), exam (30%)

Co-requisites

SMBA6001

Details

Faculty: Business (Business School)

MBA Session 2

27 Aug 2018

Department/School: Management Education
Study Mode: Block mode
Census Date: 20 Sep 2018
Unit of study level: Postgraduate
Credit points: 6.0
EFTSL: 0.125
Available for study abroad and exchange: No
Faculty/department permission required? No
Courses that offer this unit

Non-award/non-degree study If you wish to undertake one or more units of study (subjects) for your own interest but not towards a degree, you may enrol in single units as a non-award student. Cross-institutional study If you are from another Australian tertiary institution you may be permitted to undertake cross-institutional study in one or more units of study at the University of Sydney.

To help you understand common terms that we use at the University, we offer an online glossary.